Customer reviews from crock-pot.com
Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
160
4 Stars
28
3 Stars
14
2 Stars
28
1 Star
78
39%of customers recommend this product.
(
63 out of
163)
Customer Reviews for Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Customer Rating
1
I don't think so
on May 16, 2016
Posted by: greatunclebill
from Mobile, AL, United States
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
had same thing that we bought a couple years ago. it worked fine until the crock cracked. bought this new one today. right out of the box the lid doesn't fit right. everything considered after reading reviews, its going back and we'll try a different brand. the lid doesn't even fit correctly in the styrofoam packing. with all the cracks mentioned in reviews, you should cease production and do some testing.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, May 19, 2016
Thank you for taking the time to review the Crock-Pot slow cooker as we appreciate all of the concerns our consumers bring to our attention. This will be forwarded to our product team. Please feel free to contact us with any further questions or concerns: 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
4
Big is good!
on September 17, 2016
Posted by: Ladybug24
from Gainesboro, TN, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 month
I've had this 7 quart Crock Pot for 2 years and use it at least once a week during the fall & winter months and at least once a month in the spring and fall. I love that it automatically goes to the Keep Warm setting as some days I don't get home until late. This prevents my meal from burning.
I pulled it out yesterday to cook a whole chicken and was saddened to see the crock has a huge crack running from the top lip in the middle of the crock all the way down the side and across the whole bottom. Now I can't find a replacement crock online. :-(
I pulled it out yesterday to cook a whole chicken and was saddened to see the crock has a huge crack running from the top lip in the middle of the crock all the way down the side and across the whole bottom. Now I can't find a replacement crock online. :-(
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
on November 18, 2016
Posted by: Kathi
from Wentzville, MO
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I have had this pot for less than 6 months and my crock is cracked. They do not sell a replacement as far as I can tell. Very disappointed! I have 8 slow cookers and this is the first cracked crock I have ever had! I even have my first crock pot from 15 years ago and no cracks. Pile of expensive junk!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Robert, Consumer Care, November 19, 2016
We apologize for the inconvenience this may have caused. Please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST. We would be glad to help.
Written by a customer while visiting crock-pot.com
Customer Rating
2
I loved this but....
on November 28, 2016
Posted by: Candycane
from Arizona, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
I have had this crock pot for about 3 years. I loved it but the last time I used it the
crock cracked. And now reading other reviews this seems to happen with others.
I love this one because of the different temps you can use. But now to know that it cracked and no replacement I am very disappointed. :(
crock cracked. And now reading other reviews this seems to happen with others.
I love this one because of the different temps you can use. But now to know that it cracked and no replacement I am very disappointed. :(
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer care, November 29, 2016
Thank you for your feedback as it is greatly appreciated. We want to ensure that you are enjoying the full benefits of the unit and we are happy to help you with it. For assistance, please call us at 1-800-323-9519; we are available Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Posted by: Cilm
from Frenchtown, MT, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
Received last week. Immediately made the stuffed peppers from the 365 day cookbook. Pot was big enough to hold 3 peppers cut in half. Cooked evenly and didn't dry out or burn. Went directly to warm. Love it.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: boxcar
Gender:Male
Frequency of use:Monthly
Length of ownership:1 year or longer
Verified Purchase:Yes
Bought this for daughter's birthday and she's very happy. I personally have been using your crock-pots for many years and your product is second to none!
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, June 29, 2018
Thank you so much for your positive review. We are so glad to hear you are enjoying the ease and convenience your new Crock-Pot® Programmable Slow Cooker was designed to provide!
Written by a customer while visiting crock-pot.com
Customer Rating
4
on June 13, 2019
Posted by: SmokyJo
from Palm Coast, Florida
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
This customer did not provide a text review.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Cook Temps Way Off
on December 4, 2019
Posted by: Referencegirl
from St. Louis
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Temps are way off. Cannot cook potatoes or rice. Tried making soup recipes - one with potatoes and one with with rice - that I have made many times before in my old cooker - after 9/8 hours potatoes and brown rice were almost raw while meat was overcooked and thus dry. Tried using it last night just to make mulled wine. After 1 hour on high the top of the crock was hot but the bottom was stone cold. Had to transfer everything to a stock pot and cook on stove to save the party. So disappointed.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot®, Consumer Care, December 12, 2019
Thank you for taking the time to submit a review. We are truly sorry that the slow cooker that you received did not function as promised. We will make sure that our design and production team are made aware of your feedback. We would love nothing more than to correct this issue. Please give us a call at 1-800-323-9519 to speak with one of our Consumer Care Specialists. We're here for you Monday through Friday, from 9AM - 6PM, EST. Our product specialists will be more than happy to help you.
Written by a customer while visiting crock-pot.com