Customer reviews from crock-pot.com
Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Average customer rating
3.5
(313 Reviews)
Rating breakdown 313 reviews
5 Stars
161
4 Stars
29
3 Stars
14
2 Stars
30
1 Star
79
38%of customers recommend this product.
(
63 out of
164)
Customer Reviews for Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Customer Rating
2
Liked it until it cracked
on May 17, 2016
Posted by: Slowcookerperson
from Indiana, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
We used this once or twice a week for a few months. Worked great and never had issues until now when the crock got a big crack in it from half of bottom and up the side.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, May 19, 2016
Thank you for your feedback. We will forward your comments to our product team as we appreciate all concerns that are brought to our attention. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
2
Worked really well, but bowl cracked in 2 mos.
on June 5, 2016
Posted by: uberchic
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I was really excited to get this Crock-Pot and it worked great until the stoneware cracked from the top left side to the bottom. I grew up with slow cookers and I have never seen this happen before. This was my first Crock-Pot I bought when I moved away from home, and unfortunately I can no longer use it.
Response from crock-pot.comBy Gregory, Consumer Care, June 8, 2016
Thank you for your feedback as it is greatly appreciated. We want to ensure that you are enjoying the full benefits of the slow cooker and we are happy to help you with it. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
2
NOT IMPRESSED!
on November 1, 2017
Posted by: brchfldjen
from New Orleans, LA, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I'm not impressed with this Crock-Pot at all! I paid extra for this one because my husband liked the feature of being able to program in the cook time manually. He just used it for the first time, the other night, to cook white beans. After cooking for 8 hrs, the beans weren't even nearly done. He had to finish cooking them on the stove.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, November 2, 2017
Thank you for taking the time to share your experience with us. Dried beans should be boiled before adding to a recipe, especially red kidney beans. Cover the beans with 3 times their volume of unsalted water and bring to a boil. Boil 10 minutes, reduce heat, cover and allow to simmer 1 1/2 hours or until beans are tender. Soaking in water, if desired, should be completed before boiling. Discard water after soaking or boiling. For additional assistance, please feel free to contact us using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon.
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
1
The word "programmable" is a very loose term.
on March 17, 2018
Posted by: Unhappy1234
Your choices for "programming " are either 4 or 6 hours on High OR 8 or 10 hours on low. I went to use it for the first time today and wanted 6 hours on low. Very disappointed
No, I would not recommend this to a friend.
Response from crock-pot.comBy Robert, Consumer Care, March 20, 2018
Thank you for leaving your review. The model you are leaving this review on actually does have a more customizable programmable timer, so perhaps your model is actually a different type. In any sense, we appreciate your feedback, and will be glad to forward your thoughts to our product development team for review. Thank you.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Couldn’t live without it
on June 13, 2019
Posted by: Joanamelia
from Yellow House, Pa.
Gender:Female
Frequency of use:Daily
Length of ownership:3 months
[This review was collected as part of a promotion.] This crock pot is so handy, I would be lost without it. I use it at least once every week. Right now I can smell the brisket that is cooking in my pot and it is making me hungry. I use it for family meals, soups and yes, even deserts.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Great product
on June 13, 2019
Posted by: lthomas09
from Raleigh, NC
Gender:Female
Frequency of use:Weekly
Length of ownership:1 month
[This review was collected as part of a promotion.] Got this as a wedding gift and have used it so much! Great size for the two of us to get a meal, but I still have leftovers for the next night.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Do not waste your money
on February 15, 2024
Posted by: Vanessam22
from Danville, IN
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] I wish I could give this zero stars. I received this as a replacement for the Safe crock pot that burnt everything no matter what setting you use. I have attempted to use this crock pot twice and am experiencing the same issues. No matter what setting I use, burnt to a crisp is how my food comes out. I cannot afford to continue to trust this brand. I attempted to upload a video but the option would not work using my phone. The video showed that the cooker was on low and the gravy was literally boiling. Even on high, it shouldn't boil.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, February 26, 2024
Hello!
On your slow cooker, both High and Low stabilize at the same temperature 209°F; it is just a matter of how long it takes to reach the simmer point.
The unit can also boil on High and Low. We do recommend that you always fill your slow cooker 1/2 - 3/4 of the way full, including at least one cup of liquid or sauce. You may have to adjust your cook times accordingly, especially if you are using older slow cooker recipes, or adapting regular recipes for slow cooker use. This will prevent the food from drying out and burning.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
On your slow cooker, both High and Low stabilize at the same temperature 209°F; it is just a matter of how long it takes to reach the simmer point.
The unit can also boil on High and Low. We do recommend that you always fill your slow cooker 1/2 - 3/4 of the way full, including at least one cup of liquid or sauce. You may have to adjust your cook times accordingly, especially if you are using older slow cooker recipes, or adapting regular recipes for slow cooker use. This will prevent the food from drying out and burning.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Ceramic Insert breaks
on September 6, 2025
Posted by: disappointed23
Hadn't owned it just over a year and the ceramic insert started leaking then broke into sideways so strange.
Response from crock-pot.comBy Customer Care, September 8, 2025
Hello,
Thank you for reaching out to us and for sharing your feedback on our Programmable 6.0-Quart Cook & Carry® Slow Cooker. We're sorry to hear that the product did not meet your expectations and that the crock broke after such limited use. This is not the quality we strive for, nor the experience we want you to have with our products.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, or you have additional feedback, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Thank you for reaching out to us and for sharing your feedback on our Programmable 6.0-Quart Cook & Carry® Slow Cooker. We're sorry to hear that the product did not meet your expectations and that the crock broke after such limited use. This is not the quality we strive for, nor the experience we want you to have with our products.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, or you have additional feedback, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com