Customer reviews from crock-pot.com
Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
160
4 Stars
28
3 Stars
14
2 Stars
28
1 Star
78
39%of customers recommend this product.
(
63 out of
163)
Customer Reviews for Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Customer Rating
1
Never worked correctly.
on January 14, 2018
Posted by: Nik9147
from Wenatchee, WA, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Ever since purchasing this crock pot, no matter the setting it cooks everything on high. If you leave anything in there longer than 3 hours it is burnt even on low. I have used it next to multiple other slow cookers and it is considerably hotter and you can't actually cook anything slowly...
No, I would not recommend this to a friend.
Response from crock-pot.comBy Robert, Consumer Care, January 16, 2018
We're sorry to hear this was your experience with the product. When using your slow cooker, we always recommend using at least one cup of liquid and filling the product at least halfway full. For further assistance, we would encourage you to contact us using the link provided below. Thank you.
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
Written by a customer while visiting crock-pot.com
Posted by: deez
from Ridgefield Park, NJ
Gender:Female
Frequency of use:Monthly
Length of ownership:3 months
Verified Purchase:Yes
This is the 2nd personal crock pot I purchased for myself and the seventh I've purchased for friends. I've used the recipe book provided, the internet and magazine for menu ideas; everyone has come out perfectly from stews to baby back ribs to corned beef and cabbage. If you don't have one you must get asap! Extra bonus: pull together and forget about and house smells oh so good when you come home!
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, May 19, 2018
Thank you very much for your positive review. We are thrilled to hear you are enjoying the ease and convenience you new Crock-Pot® programmable slow cooker was designed to provide!
Written by a customer while visiting crock-pot.com
Customer Rating
1
disappointment
on April 2, 2018
Posted by: Ladybug5
from Schenectady, NY, USA
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
This was bought as a replacement for a 6 qt digital that I loved. Very disappointed. The pot sits "loosely" in the cooker and the top doesn't fit securely unless it is clamped on, which cannot be when cooking. I've cooked 2 pot roasts exactly as I always have and both were no where near as good as when cooked in previous pot; I feel as though an extra hour or more will be needed.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory , Consumer Care, April 3, 2018
Thank you for your feedback. We will forward your comments to our product team as we appreciate all concerns that are brought to our attention.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Stoneware cracked!!!
on August 5, 2018
Posted by: MomfromSTL
I took care of it as directed and the stoneware got a giant crack. Which I figured out when a bunch of liquid leaked all over my counter.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, August 9, 2018
We are so sorry that the stoneware cracked. If you have not already done so, please contact us using the link below. For a quick resolution, please live chat with us.
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
Written by a customer while visiting crock-pot.com
Customer Rating
1
Too Hot
on January 2, 2019
Posted by: Ceebee
from Southern CALIFORNIA
I'm really disappointed with this crockpot. I had high hopes for it. It never cools down and ends up burning things. I just can't use it. I do not recommend this product.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, April 25, 2019
That is not typical for our Crock-Pot® 6.0-Quart Cook & Carry™ Slow Cooker and we'd like to make this right for you. Please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday-Friday, 9am-6pm EST. you can also contact us through chat and email by visiting our website https://www.crock-pot.com. Our product specialists will be more than happy to help you.
Written by a customer while visiting crock-pot.com
Customer Rating
1
on January 10, 2016
Posted by: Sc14
from Seattle, WA, United States
Gender:Female
Bought this same item but smaller (4qt). Very disappointed. Never had one before. Most of my recipes call for mostly 2 hr slow and 4 hours high. Don't have those choices. Crock Pot directions are to pick the closest time and go from there. What is the use of a crock pot if I can't leave it and have it shut off at the right time? I thought they all had the choice to choose cooking time. Guess not. Will do research next time before I buy one.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Tori, Consumer Care, January 14, 2016
Thank you for taking the time to provide your feedback as it is greatly appreciated. We will be happy to forward your comments to the product team.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Cracks
on April 9, 2016
Posted by: Nora
from Virgie, KY, United States
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] My daughter purchased this for me as a Christmas gift. I have used it maybe 10 times and it has a large crack along the bottom and up the side and many smaller ones. Not happy with this product.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, April 14, 2016
Thank you for your feedback. We really would like to assist you. We want to make sure that you are enjoying your slow cooker. Please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
2
Liked it until it cracked
on May 17, 2016
Posted by: Slowcookerperson
from Indiana, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
We used this once or twice a week for a few months. Worked great and never had issues until now when the crock got a big crack in it from half of bottom and up the side.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, May 19, 2016
Thank you for your feedback. We will forward your comments to our product team as we appreciate all concerns that are brought to our attention. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com