Customer reviews from crock-pot.com
Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
160
4 Stars
28
3 Stars
14
2 Stars
28
1 Star
78
39%of customers recommend this product.
(
63 out of
163)
Customer Reviews for Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Customer Rating
1
Temperatures are backward!
on January 24, 2016
Posted by: tracy
from Texas, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I have tried several times to make meals with this slow cooker. They have almost always burned unless I happen to be home and can turn it off first. I noticed that it would "boil" while on the warm setting. I decided to put cold water in it and turn it on warm for 1 hour. I checked the temp with a meat thermometer and it was 170
No, I would not recommend this to a friend.
Response from crock-pot.comBy Tori, Consumer Care, January 25, 2016
Thank you for taking the time to provide your feedback as it is greatly appreciated. We will be happy to forward your comments to the product team.
All of our current slow cookers do cook at higher temperature settings than our old ones. The keep warm setting is approximately 165 – 170 degrees F.
All of our current slow cookers do cook at higher temperature settings than our old ones. The keep warm setting is approximately 165 – 170 degrees F.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Waste of money!
on March 16, 2016
Posted by: Whitney22
from Colorado Springs, CO, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
After using this for a few months and it burning my food every time, no matter what tricks I tried, the stoneware finally cracked on its own! I did nothing to it. Just cooked a meal and when I lifted it by the handles, I heard a pop and noticed a crack at the top. I touched it, a triangle chunk came off. I took the food out and rinsed it, the crack went down the side and did a circle around the whole bottom part which leads me to believe that this was poorly made. Now I'm in the market for a new 7 quart crock pot but I'm nervous as I'm apparently not the only one with these issues! I love this brand, I just can't believe how miserably this item failed for me.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, March 21, 2016
Thank you for your feedback as it is greatly appreciated. We want to ensure that you are enjoying the full benefits of the slow cooker and we are happy to help you with it. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Disappointing!
on June 12, 2016
Posted by: Good Chef
from Fort Worth, TX, United States
Frequency of use:Daily
Length of ownership:1 month
I've used Crockpot brand crockpots all my adult life. I am so disappointed in this one. The oval insert has cracked, first a hairline crack that couldn't be seen but when you removed the insert some of the liquids had leaked out. Purchased the plastic inserts to hold me over until the item was back in stock. Now there is a crack a LARGE crack that can't be ignored. Even though it saddens me to have to switch from one of my favorite product brands, I feel after reading other reviews, I am not alone. Time to try something new. Save your money!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, June 23, 2016
Thank you for your feedback and we apologize for your experience. We really work hard to make sure all of our consumers to have the best experience possible. Sudden temperature changes can weaken the stoneware and eventually cause damage. Please feel free to contact us by following the link below with any further questions or concerns.
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
1
From Happy to Disappointed
on June 14, 2016
Posted by: JEHF
from Pittsburgh, PA, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 month
I have used crockpots since my early married years (late 70's). The only time I bought a new one was for a larger size, or new features. The old ones were passed along to family members who didn't have one, to church kitchens, or Goodwill - because they still worked beautifully. Three years ago, I treated myself to a large oval crockpot that was programmable to up to 12 hours. This was perfect for me and my work schedule. Within a year, a fine crack developed in the bottom, near the edge. I'm a work-around kind of person, so I just used plastic liners so I could continue using this cooker with all the features I need. Well, now, the crack is so large, the vessel is no longer stable and is unable to hold together. I have never had a crockpot die on me - and I'm sorry to see that the quality of the brand is no longer what it once was. I'll be looking for another product this week.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, June 17, 2016
Thank you for taking the time to review one of our products as we appreciate all of the concerns our consumers bring to our attention. We apologize for your experience. Please keep in mind that we recommend avoiding sudden temperature changes when using and washing the stoneware.
At this time, the replacement stoneware for that unit is not available. Please call us in 2 to 3 weeks to check the replacement availability. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
At this time, the replacement stoneware for that unit is not available. Please call us in 2 to 3 weeks to check the replacement availability. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
2
Disappointed in stoneware
on August 3, 2016
Posted by: SNMK
from Chesapeake, VA
Gender:Female
Frequency of use:Weekly
Length of ownership:1 month
I've had this crockpot for about a year and loved it....right up until the stoneware cracked. I've had different crockpots throughout my adult life and have never had the stoneware crack like that. I don't see the replacement crock for this unit on the site so I guess I will be forced to buy another. This was my first Crock-Pot brand crock pot so I think given this issue I'll go back to one of the other brands I've used.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, August 8, 2016
Thank you so much for your review as we do appreciate the feedback. The only replacement available is the stoneware number 130004-000-000 and it is currently in stock at Crock-Pot customer service. Please continue to let us know of any concerns you may have in the future. To discuss the replacement stoneware, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Worst Crock Pot Owned
on August 18, 2016
Posted by: LauraB
from Phoenix, AZ, United States
Frequency of use:Daily
Length of ownership:1 week
I haven't had this Crock Pot for a year and already, the stoneware is cracked in an arc across the bottom. I'm tremendously careful with my kitchen ware, especially this stoneware. Upon seeing others' comments about crack, I believe the issue to be in the craftsmanship of the stone. What's up w/ this?
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, August 22, 2016
We apologize for the inconvenience. We want to ensure that you are enjoying the full benefits of the unit and we are happy to help you with it. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Posted by: crystalle
from Huntsville, AL, United States
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
Crock-Pot is very nice. Cooks great. Wish it didn't have a huge scratch inside the ceramic bowl that was shipped to me though.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Chrissy 65
from Evergreen, CO
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
I bought this for a chili cook-off since I was entering red and green chili so I needed two crock pots and only had one. I loved this because of the locking lid which my other did not have. No spills and no worries.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com