Customer reviews from crock-pot.com
Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
160
4 Stars
28
3 Stars
14
2 Stars
28
1 Star
78
39%of customers recommend this product.
(
63 out of
163)
Customer Reviews for Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Customer Rating
5
I love the warm feature!
on October 26, 2021
Posted by: tgbhu
from NYC
Gender:Female
Length of ownership:1 week
I bought this years ago and used it to cook meals for my family. It had it's last resting gound so I bought another and I broke the ceramic bowl the other day. I refuse to give it up! I just need to know where I can buy another replacement. I love the keep warm dial...TREMENDOUSLY!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
2
Disappointment!
on December 12, 2021
Posted by: AngryMom
from Butler, PA
Frequency of use:Daily
Length of ownership:6 months
I have been using Crokpot brand for years and have loved them! We wanted an upgrade so we asked for this model for our wedding. We have used it a handful of times and are disappointed! First, it gets SO hot, even on LOW for 4 hours! Our meals have ended up burnt or dried out! I always make sure there is plenty of liquid in the pot, and still have issues! I cooked a pork loin this past Friday and realized there was liquid on my counter…..when I pulled out my plastic crockpot bag, I saw the insert was CRACKED! It was cracked from one side all the way to the other! I am very angry! It leaked onto my counter somehow?! I always take care of my products, handwash, clean almost immediately after use to prevent having to soak them and I have only used it in the base. I want this issue solved ASAP! I use my crockpot 1-2 times a week and now I’m going to have to dig out my older, smaller one and hope it still works until this issue is resolved!
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot , Consumer Care Team, December 14, 2021
Thank you for taking the time to submit a review. We understand your disappointment and we apologize for any inconvenience that this may have caused you. Please allow us to correct this issue and restore your faith in Crock-Pot as we have been manufacturing high-quality products for decades and we expect them not just to last but to be your go-to kitchen appliance. Please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Cracked crock
on January 15, 2022
Posted by: Jcovey
from Northern Kentucky
Gender:Female
Length of ownership:1 week
I bought mine back on Halloween it worked great for the 2 times I used it. Flash forward to this week and the crock has a crack that goes almost completely around the base. Very frustrating to come home and have it leaking all over my counter.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot, Consumer Care Team, January 17, 2022
Hey there, Jcovey! Thank you for taking the time to submit a review. We are extremely sorry to hear that the stoneware has cracked and even more sorry to disappoint you. Please accept our sincerest apology for the inconvenience this has caused you. Here at Crock-Pot, we make our products with the highest quality materials and we expect them to last and work properly. Please allow us to turn this experience around and give us a call at our toll-free number 1-800-323-9519. For your convenience, our Consumer Care Team is available Mon-Fri 9am-5pm, EST. You can also contact us through chat and email by visiting our website.
Written by a customer while visiting crock-pot.com
Customer Rating
1
TOO HOT
on February 28, 2022
Posted by: KMCENTI1
from LOUISVILLE KY
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] I GOT THIS AS A XMAS PRESENT THIS YEAR AND EVERYTIME I USE THE WARM SETTING IT BURNS THE FOOD. YOU CAN'T USE ANY SETTING JUST TO KEEP SOMETHING WARM AND THE OTHER TWO SETTING FEEL LIKE THEY ARE WAY TOO HOT.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot , Consumer Care Team, March 2, 2022
Hi there, KMCENTI1! Thank you for taking the time to give a review. We are extremely sorry to hear about your experience with the slow cooker and even more sorry to disappoint you. Please remember to always fill your slow cooker 1/2 - 3/4 of the way full, including at least one cup of liquid or sauce. This will prevent the food from drying out and burning. For further assistance, please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you. Thank you and please stay safe!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Replacement rubber feet needed
on April 18, 2022
Posted by: Deb roanoke
from Roanoke va
Gender:Female
Length of ownership:1 month
Two of the rubber feet broke off of my crock pot yesterday. Where can I obtain replacements?
Response from crock-pot.comBy CrockPot , Consumer Care Team, April 21, 2022
Hi Deb.
We are sorry to hear that the rubber feet have broken off the slow cooker. Please accept our sincere apology for the inconvenience this has caused. We will be more than happy to fix this for you.
In order for us to properly assist you with this matter, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
Crockpot® Consumer Care
We are sorry to hear that the rubber feet have broken off the slow cooker. Please accept our sincere apology for the inconvenience this has caused. We will be more than happy to fix this for you.
In order for us to properly assist you with this matter, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Burns food.
on October 10, 2022
Posted by: Michele in StL
from StL MO
Gender:Female
Length of ownership:1 week
This Crock-Pot burns food. High and Low are the same temp, but have different heating cycles according to mfgr. Warm is supposed to limit temp to 165 but can still boil broth/gravy meaning it runs hotter than 165 degrees. Manufacturer claims you need to cook more food than you need to meet the 2/3 to 3/4 full "requirement" in order to avoid burning food. They also claim old recipe cooking instructions are an issue as well. I believe it it is a "new design" issue and not an old recipe issue.
No, I would not recommend this to a friend.
Response from crock-pot.comBy CrockPot Consumer Care, October 11, 2022
Hello there Michele,
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously.
Crock-Pot® Slow Cookers reach the simmer point and stabilize on both "High" and "Low" at about 209°F. When using the Low setting, the heating element will gradually heat at a slow pace, whereas the High setting will heat faster. The warm setting on a slow cooker is around 165 degrees F.
In order for us to assist you further with this matter, I encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Thank you for taking the time to submit a review. Your feedback is important to us as it helps us to improve our products and services continuously.
Crock-Pot® Slow Cookers reach the simmer point and stabilize on both "High" and "Low" at about 209°F. When using the Low setting, the heating element will gradually heat at a slow pace, whereas the High setting will heat faster. The warm setting on a slow cooker is around 165 degrees F.
In order for us to assist you further with this matter, I encourage you to please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Piece of junk
on December 5, 2022
Posted by: wilburswonder
from Toledo, Ohio
Gender:Male
Frequency of use:Monthly
Length of ownership:1 month
I bought some time ago and the computer chip or what ever manages the unit starting spitting out nonsense while I was cooking after a few hours.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crockpot, December 21, 2022
Hello, this is from CrockPot
Thanks for reaching out to us. We will be more than happy to answer your question!
I would like to apologize for the inconvenience we might have caused you. Kindly reach out to us through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
CrockPot Care
Thanks for reaching out to us. We will be more than happy to answer your question!
I would like to apologize for the inconvenience we might have caused you. Kindly reach out to us through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
CrockPot Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Lid shattered!
on December 7, 2022
Posted by: Elle222
from Ukiah, Ca
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
This was my favorite crockpot until the lid's locking handle came loose. It turned just slightly to realign it and the glass shattered everywhere!
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com