Customer reviews from crock-pot.com
Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
160
4 Stars
28
3 Stars
14
2 Stars
28
1 Star
78
39%of customers recommend this product.
(
63 out of
163)
Customer Reviews for Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Customer Rating
4
Great customer service!
on February 2, 2017
Posted by: sheeba107
from Michigan, United States
Gender:Female
[This review was collected as part of a promotion.] I loved my parents' crock pot, so they got me the same one as a gift. I took it out of the box to use for the first time, and the stone liner slipped out of my hand and shattered on the ground. I tried for months to get a replacement online but saw that they didn't have any . Finally, I called customer service and they replaced the whole unit. Thank you CrockPot!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Freaking Awesome!!!
on February 8, 2015
Posted by: Andy4
from Denham Springs, LA
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] i'm a single guy and I've heard people talk about crockpots. I decided to get one hoping I would use it once or twice a month. After researching features I settled on this one.I have had it almost a year and use it once to twice a week!! I was so impressed with it I sent my little sister one too. This is a great product and is very well-made. The ability to adjust the time in 30 minute increments is a big plus! It's amazing how easy it is to throw meal together and have it ready when you get home!! Easy use and easy to clean! I tell people about it all the time! Buy this one, you won't be sorry
Pros: 30 minute time increments, easy to clean
Cons: doesn't make ice cream well
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Disappointed…
on November 6, 2015
Posted by: Tiggles
from San Fransisco CA
I received my last crock pot as a wedding gift over 12 years ago and used it several times a month. I just LOVED it!!! My original one was getting worn out so I decided to buy a new one recently. I am quite disappointed with my new purchase as somehow the actual black Slow cooker pot has a crack in it? We are always very careful with it and would not have even noticed the crack as it is a hairline crack, however when I used it yesterday the liquid slowly leaked out of the crack and into the bottom of the “cooking” outer portion of the crock pot and is now "cooked on". I cannot get it off and I am afraid to use it again even if I purchase a new inner pot as there is so much of the leaked liquid stuck in the bottom of the outer pan. :(
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, November 10, 2015
We apologize that your stoneware broke. Replacement parts are available. Our Crock-Pot slow cooker specialists can help you find the best deals and replacement stoneware that suits your needs. Give us a call at 1-800-323-9519. We are open Monday through Friday, 8:00 AM through 8:00 PM Eastern. We look forward to hearing from you
Written by a customer while visiting crock-pot.com
Customer Rating
1
Broken Stoneware
on January 28, 2016
Posted by: Thor
from Reno, NV, United States
Gender:Female
Length of ownership:1 month
I have had this for a couple of years. It has been ok. There is really no difference between the 4-6-8 hour settings ...Perhaps the 'warm setting is slightly cooler, but I am guessing it is still hot enough to cook the food. It heats up so hot that it has cracked the stoneware across the bottom and up to the lip. It has never been dropped or damaged and has had light use. I was going to try to replace the stoneware, but as nearly as I can tell there are no compatible parts. I guess I will buy a new one but it will not be this brand.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Tori, Consumer Care, February 1, 2016
Thank you for your feedback as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.
Please note, the replacement stoneware needed is part #158505-001-090. It is currently unavailable so we do ask that you check back in 2-3 weeks for availability.
Please note, the replacement stoneware needed is part #158505-001-090. It is currently unavailable so we do ask that you check back in 2-3 weeks for availability.
Written by a customer while visiting crock-pot.com
Customer Rating
1
cracked stone
on February 18, 2016
Posted by: bcover
Upgraded my old turn dial crockpot that I had for almost 7 years and I should have kept it. I ONLY handwash my stoneware and crock insert and a LARGE crack completely through the enitre crock from one side to the other after minimal use. Very frustrated.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, February 22, 2016
Thank you for your feedback as it is greatly appreciated. We want to ensure that you are enjoying the full benefits of the slow cooker and we are happy to help you with it. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Posted by: Gunnie
from Tallahassee, FL, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
I chose this particular Crock-Pot because of its size, shape, warm feature, & the lid locks. I like it so far. It could use a longer cord though.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Review
on December 4, 2019
Posted by: Common sense
from Everywhere
Gender:Male
Frequency of use:Monthly
Length of ownership:3 months
We have 3 crock pots 2 are programmable with locking lids and one is a 4 quart manual operation. I’m not sure what people are cooking in these things but it is almost impossible to burn something in a “slow cooker” smh Maybe you should try reading a crock pot recipe. Or adjust your cooking times. These are great products. Also you can cook things in the oven with the ceramic bowl too, as I found out during deer camp this year. Good luck!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Quits working or burns
on October 25, 2015
Posted by: Tiffy
from Belleview Fl
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I received this Product for Xmas 2014 and by Feb 2015 it would no longer warm up, Went out and got the exact same one in March 2015 which worked fine until Sep 2015 and now every time I attempt to make a meal by the time it's Dinner time, Dinner is COMPLETELY BURNT. One very unhappy mom here!
Cons: burns food, doesn't warm up
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, October 27, 2015
Thank you for your feedback as it is greatly appreciated. We want to ensure that you are enjoying the full benefits of the slow cooker and we are happy to help you with it. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com