Customer reviews from crock-pot.com
Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
160
4 Stars
28
3 Stars
14
2 Stars
28
1 Star
78
39%of customers recommend this product.
(
63 out of
163)
Customer Reviews for Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Customer Rating
3
Do NOT cook with lid locked! Blew apart!
on January 17, 2017
Posted by: ShanVA
from Virginia, United States
This a great Crock Pot, however the handles should have labels warning NOT to cook with then locked. The manual advises not to cook with them locked, but really, who reads the manuals. Wife locked lid, which eventually blew the handle on top completely off and shards of glass everywhere.
The locking handles should have sticker on them warning not to lock when cooking. It's a lawsuit waiting to happen IMO.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Lid design
on March 5, 2017
Posted by: Unhappy owner
from cleveland OH
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
I bought this pot a month ago when the knob broke on my old one. I was happy to find this one because of the locking lid. So I used it for the first time this past week and found that someone who designed this pot did not think about the consequences when they put a vent hole in the lid just a few inches from the center handle. The steam come through the hole and without thinking I reached to remove the lid and got a burn on the palm of my hand. Sorry but this was not a good design. I had put aluminum foil over the hole because releasing the steam was something new and I felt it would make my dish too thick, and I forgot when I opened it. So if one is available I wish Crock Pot would send me another lide without the hole because getting burned when I use it is NOT an option I want in a slow cooker.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Junk!
on January 8, 2018
Posted by: chris057
from Johnsonburg, PA
Gender:Female
Length of ownership:1 week
I bought this three months ago, I've only used it twice. The crock doesn't fit right ,it moves constantly. It's like it's too small. The other day, I went to lock the handles down & the latch on the lid snapped off. I have always loved my Crock Pot products,but, this one is a real piece of junk. Very disappointed in the Crock Pot Brand!!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Robert, Consumer Care, January 16, 2018
We're sorry to hear this has been your experience with the product. What you are describing would be considered abnormal, and would be a warranty concern. For further assistance, we would encourage you to contact us using the link provided below. Thank you.
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
Written by a customer while visiting crock-pot.com
Customer Rating
3
The lid seems very cheap and flimsy
on February 9, 2018
Posted by: Salinzhall
from Owens Cross Roads, AL, USA
Gender:Female
Length of ownership:1 month
My lid seems very flimsy and cheap. Everything rattles and seems loosely attached. Just recently we noticed that metal wire part of the latch is missing so we can’t latch on one side. How do I replace that? Or do you have a better quality lid to replace?
Response from crock-pot.comBy Robert, Consumer Care, February 19, 2018
We're sorry to hear this has been your experience with your slow cooker. The issue you're facing with the lid latch would be considered a warranty concern. For further assistance, we would encourage you to contact us using the link provided below. Thank you.
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
Written by a customer while visiting crock-pot.com
Customer Rating
1
Screws in lid broke after first use
on February 19, 2018
Posted by: NikiT
from Indianapolis, IN, USA
Frequency of use:Monthly
Length of ownership:1 week
During the FIRST use of our crockpot, the screws in the lid came right out. Tried to buy a replacement lid and it’s not available online. So disappointed. I’ve always loved CrockPot.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Robert, Consumer Care, February 20, 2018
I'm sorry to hear that this was your experience with your new slow cooker. In a situation like this, with a brand new product, we would not expect you to buy anything at all. The product has a warranty and it would cover issues like this. For assistance with warranty service, we would encourage you to contact us using the link provided below. Thank you.
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
Written by a customer while visiting crock-pot.com
Posted by: BoneBrothAllDay
from Burlington, VT, USA
Gender:Male
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
I've used my new Crock-Pot five or so times now. Hasn't let me down yet and I like the digital timer feature. I'm excited to use the locking lid for when we bring food to a party.
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, May 18, 2018
Thank you very much for your positive review. We are thrilled to hear you are enjoying the ease and convenience you new Crock-Pot® programmable slow cooker was designed to provide!
Written by a customer while visiting crock-pot.com
Customer Rating
4
Best crockpot we every purchase
on March 10, 2018
Posted by: Carol E
from Wimauma, FL, USA
Gender:Female
Frequency of use:Weekly
Length of ownership:1 month
We had many slow cookers. But this slow cooker was the best. Easy to program and to clean. Food always comes out great. I use it at least once a week for the last 4 years. Only one thing wrong the ceramic insert is a little heavy when cleaning. We have purchase 3 of these units for family
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, May 29, 2018
Thank you very much for your positive review. We ware thrilled to hear you are enjoying all the features of your new Crock-Pot® Cook & Carry™ Programmable Slow Cooker!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Malfunctioning programming
on April 2, 2018
Posted by: Lyds
from Arkansas, USA
Length of ownership:1 month
Suddenly mine will only let me program on high 4-6 hours and on low 8-10 hours... it is no longer customizable. It used to be. Is there a setting i don't know about??
Response from crock-pot.comBy Gregory , Consumer Care, April 3, 2018
We apologize that this is happening. We will be happy to assist you with this. Please contact us using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. Please click the Live Chat icon.
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
https://www.crock-pot.com/contactus?cid=contact-us/?src=17ZS
Written by a customer while visiting crock-pot.com