We received this crockpot as a gift two years ago. Worked great, although, yes it it does cook at higher temperatures but I really enjoyed that feature. Was very disappointed when just the other day I went to plug in this crockpot and it did not turn on.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, November 14, 2016
Thank you for your feedback. We strive for all of our consumers to have the best experience possible and we would like to assist you with this. Please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Bought as a gift for grandson. Haven't heard how he likes it.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Hmmm. No parts available?
on October 22, 2016
Posted by: nickname
from Auburn, MA, United States
Gender:Male
Frequency of use:Daily
Length of ownership:1 month
I would think they would support at least replacement stoneware and lids for this model.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, October 24, 2016
Please contact Crock-Pot™ customer service to check on the availability of the replacement parts.
Written by a customer while visiting crock-pot.com
Customer Rating
2
boiling on low
on September 6, 2020
Posted by: pcool
from colorado
Gender:Female
Length of ownership:1 month
I thought it was just me but it seems it doesn't matter what recipe I use or any tweaks I make this crock cooks way too hot. Most recently I cooked a 7lb pork butt for pulled pork with only about a 1/4 to 1/2cup of liquid. The recipe called for 10-12 hours on low. I smelled it cooking and luckily woke to find it boiling again!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, September 7, 2020
Thank you for taking the time to share your review. We’re sorry to hear about your experience with your Crock-Pot Slow Cooker. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday-Friday, 9am-5pm EST.
Written by a customer while visiting crock-pot.com