I use my slow cooker at least once a week and have had this product for seven months now. I have never had an issue with it and in fact have a meal at home cooking in it. The only issue I have is having the drive to clean it up once the food is out of it. Of course this is an operator issue and not a product issue! :)
Written by a customer while visiting crock-pot.com
[This review was collected as part of a promotion.] Love the fact you can program the exact amount of time to cook your meal!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
This is why it is boiling on low....
on March 16, 2020
Posted by: AshKnows
from chicago, il
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
We bought this crock pot to replace an old Rival. Figured the bigger the better. Wrong. There's only 2 of us. We don't make double recipes we make them short if anything. So, because we are filling the pot to the brim, the low setting cooks it much faster than recipes call for. I have a hunch that's why so many people say their food is boiling on low. There's just not enough food in it. If you don't need one this big because you won't be filling it, go with a smaller one. You'll be happier with the results.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
If I could give 0 stars I would.
on February 22, 2016
Posted by: Stuttercat
from North Dakota
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
I bought this a month ago since my fiance and I are both gone during the day so I figured this would be a great way to have supper waitING for us when we get home. NOT ONCE HAS IT STAYED ON. We watch it for an hour while getting ready, leave, and then come back to a machine that must've turned off the second we left because everything is raw. I've wasted a countless amount of food from having to toss it after these episodes.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, February 24, 2016
Thank you for your feedback as it is greatly appreciated. We want to ensure that you are enjoying the full benefits of the slow cooker and we are happy to help you with it. For assistance, please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
5
love mine but can't find replacement parts
on May 10, 2016
Posted by: mommy316
from TX, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
My husband turned a burner on while the crockpot was on the stove and melted my cord!! Ive looked but can't find a replacement part. My stoneware and lid are practically band new. I just bought this a few months ago.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Loved it until my stoneware had a zillion cracks
on August 8, 2016
Posted by: Qui126
from Brooklyn, NY, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
As a busy mom of a growing male athlete I love using my crockpot to cook dinner. I purchased a new crockpot earlier this year everything was just fine with my crock pot until one day I started smelling something weird it was my crockpot. I did not realize at the time the stoneware had hundreds of tiny cracks in it. The smell was coming from the juices leaking on to the heater. I am extremely careful with cleaning and taking care of my crock pot because it is a staple in my kitchen. I am not sure what to do with it now.
Response from crock-pot.comBy Michael, Consumer Care, August 11, 2016
We want to ensure that you are enjoying the full benefits of the unit and we are happy to help you with it. For assistance, please call us at 1-800-546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
4
Still Learning
on November 27, 2016
Posted by: DonnaDoug
from Florence, KY, United States
Gender:Female
Length of ownership:1 week
I just bought and I am trying to learn about the whole in the lid
Written by a customer while visiting crock-pot.com