Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. 11-Cycle Top-Loading Washer - White
Average customer rating
4.5
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
843
4 Stars
292
3 Stars
87
2 Stars
20
1 Star
43
91%of customers recommend this product.
(
1,108 out of
1,217)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. 11-Cycle Top-Loading Washer - White
Customer Rating
1
Machine won’t start
on April 7, 2024
Posted by: UpsetBuyer
I’ve followed the instructions time and time again and the machine just won’t start. It takes 20-30mins of trying for the machine to come on. There is also a lot of noise when it spin drys.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 9, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 515183.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Why wasn't I told my washer was refurbished?
on March 19, 2024
Posted by: Tonia
[This review was collected as part of a promotion.] My washer is not what i expected. I think next time i'll her get what i want the next verses purchasing something just because it's on sale.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Purchase
on March 3, 2024
Posted by: DBM550
[This review was collected as part of a promotion.] I have used it for two weeks now and seems to be a great purchase. I like the features and it is very quiet when in use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cheap and Awesome!!
on March 2, 2024
Posted by: Prilo85
from Elysburg, PA
[This review was collected as part of a promotion.] I bought it a month ago and it’s surpassed my expectations. Great washer for your money!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Washing Machine
on February 14, 2024
Posted by: Sash24
[This review was collected as part of a promotion.] I got my machine delivered a couple of weeks ago and is great!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on February 9, 2024
Posted by: DA567
from New York, NY
[This review was collected as part of a promotion.] I bought the washer to replace another and happy I did. It's just what I needed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
DO NOT BUY!!!!!!!!
on January 1, 2024
Posted by: bobbyBH
0/5 stars. DO NOT BUY!!!!
What a piece of garbage. The whole point of a modern washer is for convenience. This machine is the exact opposite of convenience. You will need to baby sit your washing machine. I am not joking. We bought it and with in 48 hours, we heard EXTREMELY LOUD banging coming from it. We literally thought someone crash into our house. The following week, we noticed the same thing. After reading some reviews, we found out that if you don't properly distribute the load inside the washer, the cylinder tube inside will crash on its outer wall and into your walls. So you can't just place your clothes or towels inside, set it and walk away. Nope, nope, nope...you gotta make sure to evenly spread it out and pray to god it doesn't crash. So gone are the days of simply throwing in a towel or your kid's blanket for a quick wash. What a horrible design. We literally have cracks on our walls from this washer!!!!
What a piece of garbage. The whole point of a modern washer is for convenience. This machine is the exact opposite of convenience. You will need to baby sit your washing machine. I am not joking. We bought it and with in 48 hours, we heard EXTREMELY LOUD banging coming from it. We literally thought someone crash into our house. The following week, we noticed the same thing. After reading some reviews, we found out that if you don't properly distribute the load inside the washer, the cylinder tube inside will crash on its outer wall and into your walls. So you can't just place your clothes or towels inside, set it and walk away. Nope, nope, nope...you gotta make sure to evenly spread it out and pray to god it doesn't crash. So gone are the days of simply throwing in a towel or your kid's blanket for a quick wash. What a horrible design. We literally have cracks on our walls from this washer!!!!
I am actually hoping this thing will break down so I have an excuse to buy another washer. DEFINITELY FROM A DIFFERENT BRAND.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 3, 2024
Thank you for sharing your insights with us, bobbyBH. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 459141.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Overall great appliance!
on November 27, 2023
Posted by: cnelson1
[This review was collected as part of a promotion.] I bought this in August and am very pleased with my purchase. The washer and matching dryer work well, and I have had no problems with either. I like the smart sensing option so I do not have to worry about over or under filling the tub.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com