Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. 11-Cycle Top-Loading Washer
Average customer rating
4.5
(1,280 Reviews)
Rating breakdown 1,280 reviews
5 Stars
840
4 Stars
291
3 Stars
86
2 Stars
20
1 Star
43
91%of customers recommend this product.
(
1,104 out of
1,213)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. 11-Cycle Top-Loading Washer
Customer Rating
1
Disappointed
on July 22, 2016
Posted by: Anonymous
from NE
Wish I had my 16-year-old machine back. Last Whirlpool I will purchase. Water temp. is always cool, no matter what temp. you select. I should have the option of HOT water if I need that. Uses too much water for even very small loads. The auto sensing for water level gives you no control. Look out on the spin cycle if it gets unbalanced! Wish I could return it!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
3.5 cu. ft. Top Load Washer w/Deep Water Wash option
on October 11, 2016
Posted by: Anonymous
from Le Mars, Iowa
[This review was collected as part of a promotion.] All settings deliver cold water washes except the "hot" setting---that's lukewarm. Am currently waiting for the repairman to install a couple parts in hopes of fixing this problem.Disappointed in the spin cycle's results; clothes not near as "spun out" as my last washer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
This is a LEMON!
on August 25, 2016
Posted by: Anonymous
from COURTENAY, BRITISH COLUMBIA
[This review was collected as part of a promotion.] i HAVE HAD EIGHT (8) REPAIR CALLS ON THIS NEW MACHINE AND IT STILL IS NOT ALLOWING HOT WATER WASHES. THIS IS AFTER ALL THE ELECTRONICS HAVE BEEN REPLACED AND IT'S STILL NOT WORKING PROPERLY.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
WASHER
on June 26, 2016
Posted by: Anonymous
from CHESAPEAK, VA
IT DOESN'T MATTER IF SETTING IS ON WARM OR HOT, WATER IS ALWAYS COLD. TEMPERATURE SETTING DOESN'T WORK. I READ THE MANUAL AND UNDERSTAND WATER IS COOLER ON THIS WASHER THAN ON PREVIOUS ONES BUT IT SHOULD NOT ALWAYS BE COLD.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer
on January 11, 2017
Posted by: Anonymous
from Grand Rapids, MI
[This review was collected as part of a promotion.] This is an upgrade of the same washer I purchase many years ago. I am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not a very good washer
on November 1, 2016
Posted by: GBM
from Lansdale, PA
Had this washer for a little over a month now, and I must say it is a very peculiar washing machine. Some of the noises emanating from it can be startling. The biggest problem is when I use the "NORMAL"/"REGULAR" cycle. The washer will fill and wash normally ( and I use that term loosely), then drain and spin. At this point I would expect it to fill and agitate again to rinse the wash load, but only about a quart or so of water goes in, and then it immediately goes into its final spin cycle. No agitation, no rinse. So now I have to run the separate "RINSE"/'SPIN' cycle to rinse out the wash load.With the above issue, and some of the noises this thing makes, I do not expect this machine to last more than a year, and that may be a good thing in the long run......
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very Disappointed
on August 15, 2017
Posted by: Anonymous
from Lincoln, Ne
[This review was collected as part of a promotion.] I am very disappointed as clothes do not get clean - I am having to spray almost every piece of clothing with Shout Out or wash each load twice to get clothes to come out clean.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Turnep3, Social Care , September 27, 2018
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Digital@Whirlpool.com with your name, Review ID number (196154934), phone number, street address, and model/serial. We look forward to your reply.
Thank you,
Patrick
Whirlpool Social Care
We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Digital@Whirlpool.com with your name, Review ID number (196154934), phone number, street address, and model/serial. We look forward to your reply.
Thank you,
Patrick
Whirlpool Social Care
Written by a customer while visiting whirlpool.com
Customer Rating
1
Does not handle low water pressure well
on September 14, 2016
Posted by: ziggy
from Dalton Ohio
[This review was collected as part of a promotion.] After a lifetime of using Whirlpool washers and Kenmore variations this model is a great disappointment! We have low water pressure and the machine will begin filling. After about 7 minutes it aborts the fill cycle and goes to the wash cycle and PUMPS OUT the water (and the soap) then hangs in "Wash" mode until we cancel the cycle and restart the entire process! Sometimes the restart will allow the fill cycle an extended time and the wash will complete. Other times it may require several cancel/restarts to finish the process. I would think that in this day and age of micro controllers that this problem could be handled more gracefully and without "operator intervention". You could do better.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com