Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. 11-Cycle Top-Loading Washer
Average customer rating
4.5
(1,280 Reviews)
Rating breakdown 1,280 reviews
5 Stars
840
4 Stars
291
3 Stars
86
2 Stars
20
1 Star
43
91%of customers recommend this product.
(
1,104 out of
1,213)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. 11-Cycle Top-Loading Washer
Customer Rating
3
Simple and easy to use
on April 2, 2018
Posted by: IntelliJen1
from Iowa
Gender:Female
Really like the simplicity of this machine. Simply pressing the start button makes it easy to use without having to change the cycles and water level each time. Makes it very easy for my husband who is legally blind to do the laundry. However, I do have a few concerns. First off, I am not certain the auto sensing water fill is working quite right. It seems the water fills to the top regardless how many clothes are in it (and yes, I have the correct settings). The second concern is that I don't believe the spin cycle spins the clothes well enough. I can literally squeeze water out of my clothes before I put them into the dryer which in turn takes 3 times as long to dry our clothes. And I really dislike the locking lid. I like to have the water run for a little bit with the lid open and then add the clothes. Once the lid opens, the water instantly shuts off. And when the spin cycle is done, it takes forever for the lid to unlock.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
not thrilled
on June 25, 2018
Posted by: semo
from NC
Gender:Female
[This review was collected as part of a promotion.] I do not like auto sensing for water it does not appear to be enough water
And I usually love whirlpool
And I usually love whirlpool
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my washer
on October 9, 2018
Posted by: Bella13
from Maine
Gender:Female
[This review was collected as part of a promotion.] Bought my new washer a couple weeks ago after my front loading machine quit. Only thing missing is a detergent dispsenser
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quick Wash and does great with BIG loads
on October 11, 2018
Posted by: CindyYORK
from Princeton TX
Gender:Female
[This review was collected as part of a promotion.] I love my new washing machine, it is super quick with each load and does a great job!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet, efficient, water saver
on October 16, 2018
Posted by: Figure it out
from Milwaukie Oregon
Gender:Female
[This review was collected as part of a promotion.] I purchased my Whirlpool after my16 year old Frigidaire Front Loader conked out. Had checked Consumer Reports, researched the top 5 washers, found this Whirlpool - great price, had all the features I wanted.
Then the following month my daughter's washer went out - a Samsung - mother board was shot and Samsung doesn't make replacement mother boards for that machine. So I purchased a Whirlpool for her birthday, same machine as mine, and she loves it also!!
Then the following month my daughter's washer went out - a Samsung - mother board was shot and Samsung doesn't make replacement mother boards for that machine. So I purchased a Whirlpool for her birthday, same machine as mine, and she loves it also!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet
on October 17, 2018
Posted by: Kimmers1962
from Thornville, ohio
Gender:Female
[This review was collected as part of a promotion.] Bought over a month ago. Love how quiet and love the fill water feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
New washer
on October 30, 2018
Posted by: Angigraci21
from Illinois
Gender:Female
[This review was collected as part of a promotion.] I bought a few weeks ago! I hate that i can not fill the washer w the lid open. I like to mix my water and soap b4 adding clothing. Can't do it. Also, I put fabric softener in the middle of the agitator, like I am supposed to. I keep having incidents that it appears not to empty out entirely and my blue fabric softener gets all over my clothes after the wash is complete. I have to rewash the load bc of this. Very frustrating!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Never had a washer take over an hour to do a load
on November 15, 2018
Posted by: Shannon M
from Delaware
Gender:Female
For some reason, this washer takes over an hour to do a load of clothes. Who has time for that? Laundry that use to take about a half hour now is double the time. Is it just on the auto sensing setting?
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, November 15, 2018
Dear Shannon M, Thank you for taking the time to write regarding your Washer as well as your experience with our Customer Service. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Washer. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you.
Written by a customer while visiting whirlpool.com