Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. 11-Cycle Top-Loading Washer - White
Average customer rating
4.5
(1,285 Reviews)
Rating breakdown 1,285 reviews
5 Stars
843
4 Stars
292
3 Stars
87
2 Stars
20
1 Star
43
91%of customers recommend this product.
(
1,108 out of
1,217)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. 11-Cycle Top-Loading Washer - White
Customer Rating
4
It was the cheapest one.
on October 27, 2025
Posted by: Do not like the digital.
[This review was collected as part of a promotion.] I've had this a week now. I don't like the sensor on it. It took forever to find how to work it. You do not get an instruction mantel. I had to watch videos. It will not spin out good if the load is not even. You can't open to fix once it spins.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 21, 2025
Posted by: Nancy
from Southwest Missouri
[This review was collected as part of a promotion.] I needed a new washer & I selected a Whirlpool because it is made in America. I am very happy with my new washer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet with More Options
on October 14, 2025
Posted by: Haircut1943
from Fishers, IN
[This review was collected as part of a promotion.] When the washer was delivered we were disappointed that it did not have a removable agitator. (The feature pictures in the ad showed both an agitator and an impeller.) So far, we haven't decided to return the appliance, but are happy with the cleaning performance and the reduced sound vs. the 13 year old Whirlpool top washer with impeller that we replaced. Also, the increased wash and rinse options are very appreciated.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Does the job
on October 4, 2025
Posted by: Bren
[This review was collected as part of a promotion.] So far, things are working fine. I have only used it a few times.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on October 4, 2025
Posted by: Whirlpool
[This review was collected as part of a promotion.] I’ve enjoyed using my washing machine and dryer?units
Written by a customer while visiting whirlpool.com
Customer Rating
5
It has many ideal cycles
on October 1, 2025
Posted by: rdkfields
[This review was collected as part of a promotion.] I have bought larger size washers, but with limit space I bought the 3.5 Top Load. It is taller and less bulky. It has great features, especially the choice of the rinse cycles and the price was right. Such a great steal/deal
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Would not recommend
on September 24, 2025
Posted by: Kasey
from Kentucky
[This review was collected as part of a promotion.] I am so disappointed with this purchase. This was the first time in my life I had purchased a brand new washer and dryer set. I am 43 years old. This washer has been nothing but issues. We have the service man come, he has replaced multiple parts and pieces, and still it sounds terrible, it does not work efficiently, and nothing but aggravation.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 24, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 807105.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase
on September 22, 2025
Posted by: MAB1
[This review was collected as part of a promotion.] Purchased a month ago. Easy to use. Large drum with water levels sensor
Written by a customer while visiting whirlpool.com