Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. 11-Cycle Top-Loading Washer
Average customer rating
4.5
(1,280 Reviews)
Rating breakdown 1,280 reviews
5 Stars
840
4 Stars
291
3 Stars
86
2 Stars
20
1 Star
43
91%of customers recommend this product.
(
1,104 out of
1,213)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. 11-Cycle Top-Loading Washer
Customer Rating
5
on July 26, 2024
Posted by: Joann77
from Guam
[This review was collected as part of a promotion.] I bought this washer a few weeks ago and so far I am satisfied
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 13, 2024
Posted by: sabge
from mayfield hts ohio
[This review was collected as part of a promotion.] love the washer,, its perfect for my needs, only disappointed in the delivery time as i was told one date and had to wait an additional 2 weeks
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good machine...one tiny flaw.
on September 15, 2024
Posted by: Barb
[This review was collected as part of a promotion.] Everything is very good about this machine. It works well and is a basic model that is easy to use....just what I wanted. The only issue I have is starting it....1 push of the button usually doesn't do it....it takes a second press of the start button. That seems like it should n't be necessary.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very cheap made product
on November 24, 2024
Posted by: Kimmie63
from Savannah, GA
I bought this machine a little over a year ago and now it is broke. Why is everything made so cheap anymore? Not cost wise but material wise. This machine is so light. My old washer was heavy duty. With this machine, you can not soak. the water will drain out. Now the lid won't lock so it doesn't work. The same issue just happened to my mother and her machine was only 2 years old. I am not happy!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 26, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 629699.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy instruction indicators to get the job done.
on December 11, 2024
Posted by: Becky3
[This review was collected as part of a promotion.] This washer does everything it says it will do with easy to read instructions and indicators. Even though I have eye problem seeing, I am able to see the large letters on my washer which makes it so helpful.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Shake, Rattle, & Roll; But Cleans Well
on December 19, 2024
Posted by: Neil51
Timing prevented me from purchasing another Whirlpool WTW50000DW2 HE 4.5 Cu. Ft.Washer, so I've now gone with this smaller version. I can only speak to what I've seen in the past few days and there is moderate (greater than 1 inch) excess movement of the tub while loading and unloading clothing. This doesn't do any thing to the wash cycle and the unit is cleaning everything as it should.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Performs as expected
on December 20, 2024
Posted by: Cheri
from Benton Harbor, MI
[This review was collected as part of a promotion.] This was in the price range I needed and works as expected
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Gift
on January 11, 2025
Posted by: Dryer
from Atlanta GA
[This review was collected as part of a promotion.] I bought this washer for my daughter for christmas and it works great. It fitted perfectly in the space that was available inside the apartment. It is easy to operate and is energy efficient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com