Customer reviews from hersheyland.com
Average customer rating
4.3
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
159
4 Stars
18
3 Stars
7
2 Stars
12
1 Star
20
Customer Reviews for (Unknown)
Customer Rating
1
So depressing....Salt Bomb. Not good at all
on April 28, 2025
Posted by: Erica B
The new Skinnypop rebrand recipe is awful. I literally ate popcorn every single day before the recipe change. Now there is SO MUCH SALT that is has become impossible to eat. I brought the remainder of my box of 24 uneaten packages to work with me and not a single coworker liked this version of the popcorn. We tossed the 10 packages we had left away since noone there would ever eat these again and we prefer the space for delicious snacks. What a Shame. I would run out of skinnypop and call it a crisis and now I will never buy this product again.
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, April 29, 2025
We're so sorry to learn of your experience, Erica. A separate email will be sent in which we hope you'd respond with the added information needed by our Quality Assurance Team. Looking forward to hearing back from you.
Written by a customer while visiting hersheyland.com
Customer Rating
1
Why fix something that wasn’t broken?
on April 30, 2025
Posted by: Cayjen
Why would you change this formula? It was perfect before! This is way too salty, there are so many hulls, and the popcorn isn’t nearly as big and fluffy as it was before. And there’s more calories per serving! This was my all time favorite popcorn. Looks like I’ll be shopping around for a different brand.
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, May 1, 2025
We're sorry to learn of your disappointment, Cayjen. If you could respond to the email we sent with the added information needed by our QA team, that would be much appreciated. Thank you!
Written by a customer while visiting hersheyland.com
Customer Rating
2
Double the sodium!
on May 14, 2025
Posted by: fb85
Skinny Pop Original has been a delicious, low sodium snack choice for me for several years. I buy it by the box. But now with the increase in sodium content, it's just another salty snack. I'm really disappointed, and hate that I just restocked with 2 new boxes.
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, May 15, 2025
We're so sorry to learn of your disappointment. We'd be truly grateful if you could provide us with additional details regarding your experience by responding to the email we sent. Thank you.
Written by a customer while visiting hersheyland.com
Customer Rating
1
The new formulation is too salty
on May 14, 2025
Posted by: Lanae
I bought a box of the 100 calorie bags like I usually do. Immediately, I noticed that the popcorn now has more salt on it when I tasted it. I am so disappointed!! This was my low sodium healthy snack. Now I will need to find a brand with lower sodium. Why did the company do this?
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, May 15, 2025
We're so sorry to learn of your unpleasant experience, Lanae. We'd be truly grateful if you could provide us with additional details regarding your experience by responding to the email we sent. Thank you.
Written by a customer while visiting hersheyland.com
Customer Rating
1
Burnt popcorn tastes terrible
on June 24, 2025
Posted by: Anonymous
I purchased a big bag of this popcorn and it was burnt. Is there any quality control? Needless to say save your money as they don’t check the flavor prior to selling it.
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, June 26, 2025
We're so sorry to learn of your concern, Joe. A separate email will be sent in which we hope you'd respond with the added information needed by our QA Team. Looking forward to hearing back from you.
Written by a customer while visiting hersheyland.com
Customer Rating
1
A lot of money for a shrinking bag of popcorn
on August 11, 2025
Posted by: Mary E
Used to buy this for my husband when the party bag was 10 oz. Now the party is smaller at 8 oz and still the same price. Guessing Hershey is using the extra money to pay for Jennifer Anniston to promote this deception. Her bag in the commercial seems a lot bigger than the one in the grocery store.
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, August 12, 2025
Hi, Mary. We understand your frustration regarding the change in size of the SKINNYPOP Party Bag, and we truly appreciate your loyalty to the product over the years. Your feedback has been shared with our team, and we’re committed to being transparent and responsive to our consumers. We value your voice and hope to continue earning your trust. Thank you for reaching out and sharing your thoughts.
Written by a customer while visiting hersheyland.com
Customer Rating
3
Too Salty
on November 15, 2025
Posted by: Robin Allen
The original Skinny Pop flavor used to be VERY good! However, it is TOO salty. Why did the company mess it up by adding much salt whereas this was supposed to be a healthier snack choice! Hershey Company I beg you to please take away the excess salt. I don't buy salt and don't like salty foods due to health reasons and I am sensitive to a lot of salt. I am very disappointed about this change!!
Written by a customer while visiting hersheyland.com
Customer Rating
2
too much sodium
on June 24, 2025
Posted by: scarolt
I was a big fan of the original skinny pop mostly because it wasn't too salty like other brands, now with the increase in sodium from 85 grams per serving to 130 mg per serving, its just not palatable in my opinion, just threw away a big bag of it.
Written by a customer while visiting hersheyland.com