Customer reviews from hersheyland.com
Average customer rating
4.3
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
159
4 Stars
18
3 Stars
7
2 Stars
12
1 Star
20
Customer Reviews for (Unknown)
Customer Rating
1
Too much salt now!
on June 29, 2025
Posted by: Deanna10
I would eat 2-3 of the big bags a week but recently the formula has changed and the popcorn has more sodium and doesn’t taste as good. I will be canceling my subscription. Very disappointing. Why ruin a good thing?
Written by a customer while visiting hersheyland.com
Customer Rating
1
Rebrand ruined Skinnypop
on April 11, 2025
Posted by: Zee G
Skinny Pop used to be one of my favorite snakes. They changed formula with the rebranding. Please change it back. This is one of the most disappointing rebrands.
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, April 13, 2025
We're so sorry to learn of your recent experience. We'd be truly grateful if you could provide us with additional details regarding your experience by responding to the email we sent. Thank you, Zee.
Written by a customer while visiting hersheyland.com
Customer Rating
2
Thought it was just me.. it IS too salty
on May 12, 2025
Posted by: Mpop
I loved this popcorn and would get a party size once a week. The last time I purchased it I noticed that it has become WAY too salty. I cannot eat it anymore it's so salty.
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, May 14, 2025
We regret to learn about your recent experience. Please help us make it right for you by responding to the email we sent. Thank you!
Written by a customer while visiting hersheyland.com
Customer Rating
1
Seems to be saltier
on November 7, 2025
Posted by: Connie G
We've been fans of skinnypop popcorn for years. Now, for some reason there's additional salt. We'll have to search for other low sodium alternatives. It was good while it lasted.
Written by a customer while visiting hersheyland.com
Customer Rating
1
Why Did You Change the Perfect Popcorn?
on April 11, 2025
Posted by: schux5
You made the PERFECT Popcorn and nobody was complaining till you doubled the sodium!
Those that want more Salty Taste have many flavors to chose from...
You had Product no one could compete with, that is until NOW! :(
Please BRING BACK the First Original Skinny POP!!!!
Those that want more Salty Taste have many flavors to chose from...
You had Product no one could compete with, that is until NOW! :(
Please BRING BACK the First Original Skinny POP!!!!
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, April 13, 2025
We regret to learn of your disappointment with the taste of this snack. A separate email will be sent in which we hope you'd respond with the added information needed by our QA Team. Looking forward to hearing back from you.
Written by a customer while visiting hersheyland.com
Customer Rating
2
New Look and Taste
on April 13, 2025
Posted by: Ms. Conner
I ordered 2 boxes of 30. I was surprised to see the new design. Different but no big deal. The taste is definitely different. I looked at everything and compared it to the last bags I ordered. One difference is the new says, "Popped in high Oleic Sunflower oil." Not sure if that's what made the taste different or not. But we're not happy with it. The first bags says from Texas. The new ones from Pennsylvania. Don't know what happened but I think I'll go back to popping my own.
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, April 16, 2025
We appreciate your honest feedback about SKINNYPOP Original Popcorn. Your comments have been shared with our team, and we'll certainly take them into consideration for future product planning. Thank you.
Written by a customer while visiting hersheyland.com
Customer Rating
2
New Skinny Pop branding and new recipe
on April 3, 2025
Posted by: Fergie 007
I used to LOVE Skinny Pop Popcorn. It had great flavor with really low sodium (no more than 105). I would buy 5+ bags each time I shopped. However, you not only changed your branding without informing your customers, but you also changed the mixture in the making of the popcorn. I will NOT BUY Skinny Pop until you reduce the amount of sodium in the product. I'm very disappointed that no one bothered to ask the loyal customers what they wanted!
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, April 8, 2025
So sorry to hear about your recent Skinny Pop experience, Fergie. We've notified our QA Team and will be following up with you by email.
Written by a customer while visiting hersheyland.com
Customer Rating
1
TOO MUCH SODIUM, Bring back the real "Original"
on April 15, 2025
Posted by: Mark-On Da Mtn
It is a shame you messed up a REALLY good product. This WAS our favorite snack, mostly because of the great taste and relatively low sodium level. (105mg per 3-1/2 Cups), we used to buy 2-3 large bags a week. Now the “Original” version has 130mg per only 3 cups. We have not purchased any in the last two weeks and we are looking for alternatives. Please offer a low sodium version or bring back the REAL original version, if not, you lost another customer
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, April 21, 2025
We're so sorry to learn of your experience. A separate email will be sent in which we hope you'll respond with the added information needed by our QA Team. Looking forward to hearing back from you.
Written by a customer while visiting hersheyland.com