Customer reviews from hersheyland.com
Average customer rating
4.3
(216 Reviews)
Rating breakdown 216 reviews
5 Stars
159
4 Stars
18
3 Stars
7
2 Stars
12
1 Star
20
Customer Reviews for (Unknown)
Customer Rating
1
Disappointed
on May 2, 2025
Posted by: Karla Birdsong
Since I started a low sodium diet, this has been my go to popcorn. I’m very disappointed with the rebranding and increase in sodium. I don’t know why you needed to change something that was so good.
Response from hersheyland.comBy PIRATES BOOTY, Consumer Relations, May 2, 2025
We appreciate your honest feedback, Karla. You can guarantee that your comment will be part of our report. Thank you.
Written by a customer while visiting hersheyland.com
Customer Rating
2
New Recipe Too Salty
on May 6, 2025
Posted by: BH32
The new recipe with the rebrand is way too salty and oily. I was enjoying it as a light, low sodium snack but now it leaves me feeling greasy and thirsty
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, May 7, 2025
We're so sorry to learn of your experience. A separate email will be sent in which we hope you'd respond with the added information needed by our QA Team. Looking forward to hearing back from you.
Written by a customer while visiting hersheyland.com
Customer Rating
1
Terrible Reformulation
on May 9, 2025
Posted by: KGRG
Skinny pop used to be my go-to brand for popcorn. I could literally eat an entire jumbo bag in one sitting. I bought a bag today and immediately noticed the change in recipe. The change is terrible. My popcorn no longer has the perfect taste that I used to love so much. It tastes kind of similar now to competitor popcorn brands that I always strayed away from. It’s not as fluffy and even though more salt was added, the nice “sea salt” taste is absolutely GONE. This is devastating for me. Please change it back :(
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, May 13, 2025
We're so sorry to hear of your disappointment with this snack. We invite you to contact us at consumers@hersheys.com and mention case# 11304324 so that we can issue a complete report to our QA team. Looking forward to hearing back from you.
Written by a customer while visiting hersheyland.com
Customer Rating
1
Original WAS my favorite! No more! Way too SALTY!
on May 13, 2025
Posted by: MEH52
Was willing to pay more $ for less popcorn because of convenience … until I saw Sodium has more than doubled! Lost a loyal customer! Going to social media with this news!
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, May 14, 2025
We're sorry to learn that you didn't enjoy this treat at this time. A separate email will be sent in which we hope you'd respond with the added information needed by our QA Team. Looking forward to hearing back from you.
Written by a customer while visiting hersheyland.com
Customer Rating
1
Too salty
on July 5, 2025
Posted by: BJKR
I loved the plain Skinny Pop. I ate 3 14oz bags a week. I loved it because it tasted good and was low sodium. The replacement that is called Skinny Pop Original is way too salty and I am going to stop buying it. Please make the other kind again.
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, July 25, 2025
Thank you so much for sharing your thoughts — and I’m really sorry to hear that the new SKINNYPOP Original Popcorn isn’t meeting your expectations. Your feedback about the saltiness is incredibly valuable, and we’ll be sure to pass it along to our team. We’re always listening and working to improve based on what our customers tell us. Again, we appreciate you sharing your experience with us.
Written by a customer while visiting hersheyland.com
Customer Rating
1
Too Salty Now
on December 9, 2025
Posted by: Dwhitti
We love SKINNYPOP popcorn, or at least we used to. Our most recent purchase is so salty it is difficult to even eat it. We bought 2 bags and we hope this particular bag is just salty by mistake. But based on other reviews, I doubt that is so.
Written by a customer while visiting hersheyland.com
Customer Rating
1
skinny pop original
on April 18, 2025
Posted by: Anonymous
bring back the old recipe! the Original taste like cardboard
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, April 21, 2025
We're sorry to learn of your unpleasant experience. A separate email will be sent in which we hope you'd respond with the added information needed by our QA Team. Looking forward to hearing back from you.
Written by a customer while visiting hersheyland.com
Customer Rating
1
New packaged Skinny Pop tastes horrible
on April 22, 2025
Posted by: A J M
When i was going to buy Skinny Pop to minutiae i saw new packing on shelves, I precious only got the normal green packaging and never saw any other flavours so I just grabbed the “original” in the new packaging. Simply put it tastes like nothing with a slightly bad after taste. Here i was expecting that good flavour of slight salt and butter that’s comes with the regular skinny pop and the new one has -5% of that. I don’t understand why a new formula was needed and why it couldn’t have just been a rebranding. And if the old flavour was rebranded to “butter” flavour than that should have been expressed or the new “original” pack should have said new flavour or something. Very misleading and disappointing since this was one of my favourite snacks.
Response from hersheyland.comBy SKINNYPOP POPCORN, Consumer Relations, April 24, 2025
We're so sorry to learn of your experience. We'd be truly grateful if you could provide us with additional details regarding your experience by responding to the email we sent. Thank you.
Written by a customer while visiting hersheyland.com