Customer reviews from lg.com
LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Average customer rating
3.8
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
165
4 Stars
79
3 Stars
38
2 Stars
18
1 Star
53
77%of customers recommend this product.
(
212 out of
277)
Customer Reviews for LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Posted by: Surinder bangar
from California
Verified Purchase:Yes
I bought this refrigerator almost 3years works good had problem last month but got fixed by lg
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
still cold
on June 20, 2024
Posted by: rjmkdm
from wnder, ga
Diverter Compresser replaced. jjhjkjhjhjkjkjhkhjkkkjkjk
Pros: Features/Settings
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Bad computers
on June 26, 2024
Posted by: Sandra Ledesma
[This review was collected as part of a promotion.] Its the worst brand they have bad computer whirpool is better
Response from lg.comBy LG, June 26, 2024
Hi, Sandra. It seems that our product, the LG Refrigerator (LSXS26336S) model, did not meet your overall needs and expectations. We strive to provide high-quality products and exceptional service to ensure a smooth and seamless experience. We want to address any questions or concerns and find a way to make it right. If there's anything specific you'd like to share with us about your experience or if you have any further feedback and concerns, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Great warranty
on July 27, 2024
Posted by: Frank Nader
from Saint George, Utah
We are very happy with the product and the service support
Pros: Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Good fix
on August 21, 2024
Posted by: Frank Nader
from Saint George Utah
[This review was collected as part of a promotion.] We are happy with the product and it's performance
Pros: Performance
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Good fridge, bad compressor
on November 8, 2024
Posted by: LG Bob 57
Great fridge. Monstrous in size and very quiet. Disappointed when the compressor failed. Part covered under warranty, but had to pay for labor. Offset the discount when I bought it ( floor model ).
Response from lg.comBy true, LG Digital Care Team, November 11, 2024
Hey there Bob! We appreciate you sharing your experience with us about getting the compressor for your LG refrigerator repaired. Our goal is always to provide you with top-quality products built to last so you can continue to enjoy its size and quiet features. Your feedback helps us improve for future products, and we'll be sure to relay your words to the proper teams so we can help make that happen. In the meantime, we'd be happy to provide you with this link (http://spr.ly/6426SAgSe) with tips to help keep your fridge at the right temperature. If you ever need additional assistance, please send us a private message on social media at @LGUSSupport, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Great product.
on November 30, 2024
Posted by: Kim Hoang
[This review was collected as part of a promotion.] LG product was good. Not noisy like other fridges, cooling control is simple and service was quick.
Written by a customer while visiting lg.com
Customer Rating
1
Terrible
on December 17, 2024
Posted by: Drew8822
from Knoxville, TN
Avoid. The compressors are garbage and LG is untrusworthy with repairs and will not stand by their product.
Quality
1
Features
3
Value
1
Response from lg.comBy Joslyn, LG Social, December 20, 2024
Hey Drew! Thank you so much for sharing this with us. We aim to craft long-lasting and reliable products, so your feedback is greatly appreciated. We want you to enjoy your LG refrigerator because it's the perfect companion for breezing through your duties! We're always here to support you at any time. If you have questions or need assistance, reach out to us on social media @LGUSSupport with your contact information, and we will be happy to help! ^Joslyn
Written by a customer while visiting lg.com