Customer reviews from lg.com
LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Average customer rating
3.8
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
165
4 Stars
79
3 Stars
38
2 Stars
18
1 Star
53
77%of customers recommend this product.
(
212 out of
277)
Customer Reviews for LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Posted by: Marvinbeen
from Atlanta
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s a great refrigerator works perfectly keeps everything perfect temperature
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: PegBuck
from Grand Rapids, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] The compressor failed on our beautiful refrigerator in less than 3 years.
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, September 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Bbcrysbeach
Verified Purchase:Yes
[This review was collected as part of a promotion.] The refrigerator is very roomy and looks nice too.
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Deer Slayer
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first 3 years have been great! Until I came back from a weekend trip and everything was thawed or spoiled in the freezer and fridge. I guess an appliance lasting 25 to 30 years is a thing of the past! Seems like that’s true with the norm these days. Make it cheaper and charge more.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 11, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Pastor Dave
from Tucson, Az
Verified Purchase:Yes
Bought this fridge over 3 years ago and have enjoyed the problems-free convenience it has provided. The door-in-a-door design is also really cool.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: linknet2
from Madeira Beach, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought our Condo and the former owners had just installed the fridge. So far, we love it, it's quiet, ice machine is great, and love the notices to let you know you left the door open too long!
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on November 8, 2021
Posted by: Chelc5
from Hampton, Va
[This review was collected as part of a promotion.] This LG refrigerator is the best! It’s keeps all products at the correct temperature, the ice maker and water dispenser work great. Filter is easy to change and the reminder button is a wonderful feature!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Missiej34
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I brought this refrigerator I was impressed by the room it has in it. Very easy to keep clean. The stainless steel is absolutely beautiful
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 2, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com