Customer reviews from lg.com
LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Average customer rating
3.8
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
165
4 Stars
79
3 Stars
38
2 Stars
18
1 Star
53
77%of customers recommend this product.
(
212 out of
277)
Customer Reviews for LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Posted by: Notsatisified
from Bridgewater, Ma
Verified Purchase:Yes
We have had the refrigerator for a couple of months. Overall we like the features and the new black stainless color. Looks great in the kitchen.
Had a problem with the door hinge that was not covered by the warranty. Not sure I will buy another LG Appiance
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: 2017 fridge
from West Palm Beach, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I called for an appointment to have parts replaced in my refrigerator that was purchased 4 years ago. The response from LG was terrific. I was promised that a technician would be here to replace the part as no cost to me, because it was under warranty. The technician who came was very professional, and completed the job well. I am very satisfied.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bucksnort
from North Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great price with lots of space and features. Fit nicely with the new double wall oven.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Rebeccainva
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] We chose this style because my son has low vision and this seemed like a quick way for him to grab some favorites and it helps. I am suggesting you add side lights on the lower front in door shelves to increase viability. Also maybe add an alarm when it is left ajar because its doesn't have the same weighted shutting mechanism as the entire combined door does.
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: BobW1963
from Floyd, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this refrigerator a month ago and only asked ourselves why we didn't do it sooner. The door in a door is a great enhancement to normal refrigerators. Operation is a breeze. Put out more than ample quantities of ice!
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: RSLL
from Memphis, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far this is the perfect refrigerator for us. I especially like the door in deal.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Ste123
from Arley,AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] The correct diagnosis was determined and Cary fixed it in no time. Very professional.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mommykim
from Charlotte, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 2 yrs ago and it died took 1 week to get warranty work and parts done, other than that it works good
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com