Customer reviews from lg.com
LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Average customer rating
3.8
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
165
4 Stars
79
3 Stars
38
2 Stars
18
1 Star
53
77%of customers recommend this product.
(
212 out of
277)
Customer Reviews for LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Posted by: genor
from Prescott
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have had this unit for several months and we have had NO problems. That is so cool
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Icebox tony
from Tucson, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Having bout this fridge 18 months ago, the features, reliability, and functions have exceeded our expectations. Except for having to replace the compressor ( due to a supplier malfunction/manufacturing defect) this fridge really keeps food fresh for a very long time.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rickey311
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] Worked great for a while. We bought it in august 2020 and it got delivered sept 2020. Recently noticed that our ice cream wasn’t staying frozen in the freezer even though we have the freezer set on zero. I bought two thermometers to keep track of the temps. One morning the freezer might show 20 degrees next morning it may so 10 degrees it’s not consistent temp like it was when we first got it. I did a warranty service on it and the tech is going to try replacing the main board in it but doesn’t know if that will cure the problem or not. I will update the review if it does
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, March 15, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
The water and ice maker makes it so easy to access
on March 19, 2021
Posted by: Specialkdd40
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this 4 year's ago. However with the bad weather past month and the electricity going off and on. It shorted something in fridge. Called LG and they fixed it at no charge because it has a great warranty.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mphant62
from New Palestine, Indiana
Verified Purchase:Yes
This is what I bought to replace my faulty LG
I did not have weeks to wait on you people to come out and fix it so it’s gone
I did not have weeks to wait on you people to come out and fix it so it’s gone
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 23, 2021
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Refrigerators, please visit https://www.lg.com/us/refrigerators. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Nice unit but failed after 3 years LG stepped up
on March 21, 2021
Posted by: SteveSki
from The Woodlands, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this unit and after 3 years it failed .. Called LG and they sent a repair person at no charge .. Thank you LG for standing behind your product.
I would recommend this to a friend!
Quality
3
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, March 23, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/.
Written by a customer while visiting lg.com
Posted by: Anonymous
from Phoenix az
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really enjoy this product and am very happy with it
Pros: Style/Design, ease of use, battery, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Marinap11
from San Antonio, Tx.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my product, refrigerator..It has served our family well.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com