Customer reviews from lg.com
LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Average customer rating
3.8
(353 Reviews)
Rating breakdown 353 reviews
5 Stars
165
4 Stars
79
3 Stars
38
2 Stars
18
1 Star
53
77%of customers recommend this product.
(
212 out of
277)
Customer Reviews for LG - 26.2 Cu. Ft. Side-by-Side Refrigerator
Posted by: Bob DaBuilder
from Williamsburg VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are on about 30 days with the 'new' fridge. Very happy so far. Quiet, Cold and looks nice. Highly recommend if you are looking, this is are first LG product and will look at more.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: lemon drop kid
from Vero Beach, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Last refrigerator finally gave out while I was recovering from heart attack. Caretakers went out and purchased LG unit. SO far it is performing well but of course, longevity is always the test of any appliance. Hope we have a good long run
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Kittyny30
from Kerhonkson, New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] My family and I absolutely love everything about this refrigerator!!
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Looks nice but noisy
on October 31, 2018
Posted by: Ponce01
from San Diego
[This review was collected as part of a promotion.] Looks nice but this refrigerator is the noisiest one I ever owned. The icemaker and water system make a ton of noise in the middle of the night. Almost thought my house was haunted. The water/ice dispenser shoots everywhere but in the cup and the owners manual gives false information. The reason why I'm on this page is because I needed to change the water filter because the replacement warning blinking off and on so I go to the owners manual to see what type of filter it needs and I ordered the filter. After receiving the new filters discovered it didn't fit and jump on this page to find out it uses a totally different filter.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
4
Response from lg.comBy AB, Social Media , November 1, 2018
Thank you for your feedback, it is very important to us. I can understand how frustrating it would be to have a noisy refrigerator and if there is anything I can do to help I would love to assist. If you are in need of assistance, please copy and paste the link below into your web browser so I can gather the necessary information from you. ^AB https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=183262996&agent=4666132
Written by a customer while visiting lg.com
Posted by: wesley50
from sacramento
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about 2 months ago and really like it. Water line was easy to install. The Ice maker is very quiet and makes pleanty of ice.To me it is easy to clean the outside. The Quality of this item is wonderful. The Door shelves are very sturdy and better them most Refrigerators I looked at. the controls are easy to use. I just enjoy this Refrigerator and hope to have it for a long time..
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Biggest pile of junk. It’s a 300 pound paper weigh
on November 13, 2018
Posted by: Mike121314
from Easley, South Carolina
Water dispenser and ice maker stopped working two hours after installation. Water line froze even when the settings were at the lowest. Dealing with LG customer service is a nightmare. If you look at other reviews on line people have had the same problem.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy CS, Social Media , November 14, 2018
The last thing I want to know is that you're having issues with your ice maker 2 hrs. prior to just being installed. Yikes! If you have not received help with this issue reach out directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport so that I can better assist with additional options. Thanks! ^ CS
Written by a customer while visiting lg.com
Posted by: Laurapau
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased 3 weeks ago and while the refrigerator is a great value, I DO NOT LIKE that there are only 3 door bins on this model. There is a 30 inch space between them when placed for maximum usability. There is a model only distinguished by the electronics on the ice maker that has 4 bins. Very disappointed by this design flub.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
1
Value
4
Written by a customer while visiting lg.com
Posted by: rosetay
from Hernando, MS
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the design and it is a huge fridge. We are happy that we made the purchase.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com