Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Samsung Galaxy S7 edge Cell Phones - Black
Average customer rating
4.4
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
47
4 Stars
11
3 Stars
9
2 Stars
2
1 Star
2
86%of customers recommend this product.
(
54 out of
63)
Customer Reviews for OtterBox - Symmetry Series Case for Samsung Galaxy S7 edge Cell Phones - Black
Posted by: Love to Shop
Verified Purchase:Yes
I bought this and it seems very durable.
The colour is much paler than the photo. Its a dusty wish washy pink which i dont like.
The colour is much paler than the photo. Its a dusty wish washy pink which i dont like.
Response from otterbox.comBy OtterBox, Customer Service Team, December 18, 2017
Hey there Love to Shop!
Sounds like your Symmetry case is ready to guard your Galaxy S7 Edge at all costs – and that's what we like to hear!
We apologize that this shade of pink isn't quite what you were expecting. Although we do our best to electronically display the most precise representations of our designs, unfortunately sometimes certain things can get lost in translation, so to speak, due to different monitors, etc. Should you run into any further OtterBox inquiries, please feel free to notify our friendly Otters by dropping them a line at 1-855-688-7269, and they'll be glad to help out!
Happy Holidays,
OtterBox Customer Service Team
Sounds like your Symmetry case is ready to guard your Galaxy S7 Edge at all costs – and that's what we like to hear!
We apologize that this shade of pink isn't quite what you were expecting. Although we do our best to electronically display the most precise representations of our designs, unfortunately sometimes certain things can get lost in translation, so to speak, due to different monitors, etc. Should you run into any further OtterBox inquiries, please feel free to notify our friendly Otters by dropping them a line at 1-855-688-7269, and they'll be glad to help out!
Happy Holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: HNS2275
Verified Purchase:Yes
Durable & excellent quality, especially great for children! My family doesn't use any other product for phone protection. We upgrade our phones and Otter box too! Good selection of styles and design as well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hhannan
Verified Purchase:Yes
I get a tonne of compliments about it. I know it is going to last a long time and keep my phone safe. Love the colour of it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ninab
Verified Purchase:Yes
Iv had otter box cases since i bought this phone 2 years protected the phone 100 %
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Antoine
Verified Purchase:Yes
So happy to have this case. It's beautiful and very light.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sunny
Verified Purchase:Yes
My OTTERBOX is Red very nice very strong perfect on my galaxy s7 edge
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Arpi
Verified Purchase:Yes
I bought my first otterbox case 1,5 years ago and when it crashed (it was only a visual mistake) i decided to order a similar case because of the quality and the lifetime
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Diane
Verified Purchase:Yes
i have tried to find a white case with flaps over bottom charging ports and i finally found one inline and it arrived NOT FLAPS!! suck of trying!!!!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 10, 2018
Dear Diane,
We sincerely apologize about any confusion surrounding the Symmetry series design. True, the Symmetry does not include port covers, and unfortunately, we do not have a white colored case that does have charging flaps. We do, however, carry other case styles that incorporate port covers. If you'd like to explore these options or have any additional questions, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!
Regards,
OtterBox Customer Service Team
We sincerely apologize about any confusion surrounding the Symmetry series design. True, the Symmetry does not include port covers, and unfortunately, we do not have a white colored case that does have charging flaps. We do, however, carry other case styles that incorporate port covers. If you'd like to explore these options or have any additional questions, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!
Regards,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com