Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Samsung Galaxy S7 edge Cell Phones - Black
Average customer rating
4.4 out of 5
4.4
(71 Reviews)
Open Ratings Snapshot
Rating breakdown 71 reviews
5 Stars
47
4 Stars
11
3 Stars
9
2 Stars
2
1 Star
2
86%of customers recommend this product. 
(
54 out of 63
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Case for Samsung Galaxy S7 edge Cell Phones - Black
Customer Rating
5 out of 5
5
Excellence 10/10
on April 9, 2016
Posted by: Garrison
Gender:Male
Bought this case eerie for the "edge" protection, seemed like no case would have great coverage on the edge. but this case does, and it is actually great coverage, plus the case looks amazing. 100% satisfied with the buy. Great looks plus great protection. 10/10
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
S7 Edge
on March 31, 2016
Posted by: Frenchie1966
from Vernal Utah
Gender:Male
Verified Purchase:Yes
I like the coverage of the phone but you don't have a carry case for the belt. I may have to find a different system because I do not put the phone in my pocket.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
on April 1, 2016
Posted by: Bri93
from California
Gender:Female
Verified Purchase:Yes
I do like this product a lot, just wish it had more grip on the back side so it wouldn't slip so easily
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
The Best
on July 15, 2016
Posted by: R Harrie
Just upgraded to an S7 Edge and was worried that the case would diminish the look of the phone or the use of the "edge" screen. Not a problem, if anything it helps prevent you from inadvertently hitting it whilst texting. As always, with any Otterbox, the protection is brilliant. It's the only case I've bought for the past 10 years and given some of my past experiences with other cases I see no reason to switch. If you are active and want to protect your phone this can be only one case you should seriously consider.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
It's Different... but it's awesome!
on June 19, 2016
Posted by: Isaac757
Verified Purchase:Yes
I just purchased the symmetry Otterbox case by accident cause I have always bought defender and commuter cases for my old iPhones. Seeing as they're limited on cases for the S7 Edge, I can't complain much at all. The case is very slim in comparison to the case's they try to sell you in the phone stores. I have had Otterbox for the past 7 years and still haven't been disappointed with any of their products!
Keep up the good work!
Isaac
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Perfect fit
on July 21, 2016
Posted by: starmom
Verified Purchase:Yes
Im very happy with my case, it fits like a glove to my phone and all off my ports and my speaker are easy to access. My phone has been dropped a couple of time but there has been no harm done.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
This case traps heat
on February 16, 2017
Posted by: AlanD
The only problem I've had with this case is when I have to charge my phone. I use my phone to Uber and use WAZE GPS. Unfortunately that drains the phone battery fast so I have to connect the car charger. After a while the phone shuts down your apps and tells you the phone is running hot. So I tried this a few times with the case off, no problem. Perhaps future updates of this case could include venting holes to help the back of the phone breath?
I would recommend this to a friend!
Response from otterbox.comBy OtterBox Customer Service TeamFebruary 17, 2017
Hi Alan,

Thanks for your feedback! We’re sorry that the phone is having some issues with heat. This is not at all normal and the Symmetry case should not be a contributing factor to this dilemma. We would like to collect some details so that we can figure out what is going on here. Please give our helpful Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
I already dropped my phone
on August 17, 2017
Posted by: Sabs
Verified Purchase:Yes
I already dropped my phone several times on the concrete & it has survived with no scratches on the screen which I was shocked by cause I don't even have a screen protector love the case does what it was meant for
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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