Customer reviews from otterbox.com
OtterBox - Symmetry Series Case for Samsung Galaxy S7 edge Cell Phones - Black
Average customer rating
4.4
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
47
4 Stars
11
3 Stars
9
2 Stars
2
1 Star
2
86%of customers recommend this product.
(
54 out of
63)
Customer Reviews for OtterBox - Symmetry Series Case for Samsung Galaxy S7 edge Cell Phones - Black
Posted by: Laraine
Verified Purchase:Yes
Unfortunately, this case does not fit with the standard issue glass protector that comes with this phone series. When popped onto the phone, the edges of the otter box force the screen protector to pop off from the front and not adhere properly. What a bummer! We tried many times but no luck. The case seems great but there's no way I'm using this phone without a screen protector, so I had to go with a different brand.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 4, 2017
Hi Laraine,
We are sorry that the Symmetry case is not cooperating with your screen protector. Unfortunately we cannot guarantee that our cases will be compatible with 3rd party accessories.
If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
We are sorry that the Symmetry case is not cooperating with your screen protector. Unfortunately we cannot guarantee that our cases will be compatible with 3rd party accessories.
If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Chevy
Verified Purchase:Yes
Love the colours, and very easy to put on and take off.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Does ok
on November 22, 2016
Posted by: Eddie
I bought it and it has saves my phone a few times, unfortunatly no matter what brand screencover I use, dust seems to get under it due to how the case is built, very annoying.
Response from otterbox.comBy OtterBox , Customer Service Team, November 29, 2016
Hi Eddie,
Although we are glad that the Symmetry is taking care of your Galaxy S7 Edge, we’re sorry that you are having trouble finding a screen protector that will work. Have you tried our Alpha Glass screen protector? It will work seamlessly with this case. Check out the link below for more information on that OtterBox product.
http://www.otterbox.com/en-us/galaxy-s7-edge/alpha-glass-screen-protector/sam38-galaxy-s7-edge.html#start=7
Of course, if you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Although we are glad that the Symmetry is taking care of your Galaxy S7 Edge, we’re sorry that you are having trouble finding a screen protector that will work. Have you tried our Alpha Glass screen protector? It will work seamlessly with this case. Check out the link below for more information on that OtterBox product.
http://www.otterbox.com/en-us/galaxy-s7-edge/alpha-glass-screen-protector/sam38-galaxy-s7-edge.html#start=7
Of course, if you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Gaby76937
Verified Purchase:Yes
Awesome case definitely worth the money. Light weight, and durable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mattk2100
Verified Purchase:Yes
I bought this a few weeks ago. I really like it because it's very slim and easily slide in and out of any pocket. My next purchase will be an Alpha Glass Screen Protector to go with this.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Buttons hard to push
on January 23, 2017
Posted by: Jerry
This is a superb case and very durable, however it is very hard to push the on/off button and also the volume controls, there's there's a bit of a knack to it. Unfortunately for me this let's the case down a little.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, January 23, 2017
Hi Jerry,
Thanks for your feedback! We are sorry that the control buttons on this Symmetry case are being a bit stubborn. Sometimes at first the buttons on a new case may be a bit rigid. If you find that the problem continues please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We are sorry that the control buttons on this Symmetry case are being a bit stubborn. Sometimes at first the buttons on a new case may be a bit rigid. If you find that the problem continues please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: kenny
Verified Purchase:Yes
awesome product. buy buy buy$$ love it!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JCampos1110
Verified Purchase:Yes
I love this case! I am thinking about purchasing the clear one now. Not bulky at all and still protects the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com