Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Samsung Galaxy S7 edge - Bubblegum Way
Average customer rating
4.4 out of 5
4.4
(162 Reviews)
Open Ratings Snapshot
Rating breakdown 162 reviews
5 Stars
109
4 Stars
26
3 Stars
12
2 Stars
6
1 Star
9
86%of customers recommend this product. 
(
133 out of 154
)
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Customer Reviews for OtterBox - Commuter Series Case for Samsung Galaxy S7 edge - Bubblegum Way
Customer Rating
5 out of 5
5
Best case by best company
on July 5, 2016
Posted by: Mikemo05
I have bought this case a week before the phone came out and I was worried that it would not fit because you can't take that many scans on a ore production model but it fit my dad ,mom , and sister are all using a case for the same price after 2 months and a lot of drops can say this is the best case for this phone and I have had otter box in the past three phones I have had not one of them has cracked or damaged for that matter this is the best case from a Brad that has the best cases I have used this was a non paid review but after the many things mes this case has saved me 750$ I must do a review
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome case
on April 24, 2016
Posted by: AD3469
Dropped phone many times and never had a problem. Otterbox, always the best.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Wrong case,
on July 21, 2016
Posted by: Nikki68
Verified Purchase:Yes
I am a firm believer in otter cases, I have four and love them all, they protect our phones so well, case for galaxy edge should clarify that you need to get tempered glass screen protector it doesn't come with one!!!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, July 26, 2016
Hi Nikki,

Thanks for being a fan of our products over the years! We apologize for any confusion on what is included/not included with the Commuter case for the Galaxy S7 edge. If you click on the technology tab the website does state that a screen protector is not included.

We do have the Alpha Glass screen protector available for the Galaxy S7 edge which you can find at the link below.

http://www.otterbox.com/en-us/galaxy-s7-edge/alpha-glass-screen-protector/sam38-galaxy-s7-edge.html#start=7

Of course, if you have any questions please feel free to give our awesome Otters a call at 1-855-419-7417. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Great Case, poor screen protector
on July 28, 2016
Posted by: Ironoak
The case itself is great, but the screen protector greatly reduces the touch sensitivity. You need to almost relearn how to type. It requires you to basically push and hold each button on the screen.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, August 2, 2016
Hi Ironoak,

We are a little confused as the Commuter does not come with a screen protector. Perhaps you have the Defender case which does include a screen cover. Either way, we certainly want to collect more details so that we can get to the bottom of this mystery. Please give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get things back on track!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great Protection Case.. Slim and easy to use.
on November 1, 2016
Posted by: Matt
Verified Purchase:Yes
this Samsung S7 Edge case for my son. After having a Samsung Galaxy 4 protected by an OtterBox for almost four years and still working wonderfully. my son loves the case. He had a Nexus phone which cracked within two months of buying it and he used it for a couple of years. He swears by Otterbox and tells all his friends how great his new OtterBox is for his S7 Edge.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love my case
on December 1, 2016
Posted by: Jfender
Verified Purchase:Yes
I love my Otterbox! This design is so thin and comfortable to hold. This case has already saved my phone from destruction a few times lol. On thing is that when it gets dirty, it can be kinda hard to clean but Ive managed it's not that bad.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
The side buttons do not work when in case!
on February 18, 2017
Posted by: Ellen
Side buttons do not work when in the case!
galaxys7edge buttons don't reach with case on!???
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 20, 2017
Hi Ellen,

We are sorry that this Commuter case is hindering the side buttons on your Galaxy S7 Edge. This is not normal and we absolutely want to get to the bottom of this unfortunate predicament. Please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very well designed
on March 27, 2016
Posted by: Ginhenna
from Cleveland, OH
Gender:Female
Verified Purchase:Yes
The case is hard to break and keep the phone protected very well, Otterbox is the only case I can recommend to anybody that want to protected their expenses cellphones.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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