Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Samsung Galaxy S7 edge - Bubblegum Way
Average customer rating
4.4
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
109
4 Stars
26
3 Stars
12
2 Stars
6
1 Star
9
86%of customers recommend this product.
(
133 out of
154)
Customer Reviews for OtterBox - Commuter Series Case for Samsung Galaxy S7 edge - Bubblegum Way
Customer Rating
5
Awesome product
on January 29, 2017
Posted by: Spike
I work for a concrete company. I was sceptical when my wife got me this case for my phone not anymore. I have to recommend the otter box too everyone that goes outside for any reason. it saved my phone more time's then I can remember. Between dropping, water, and wet concrete when I take off the OtterBox from my phone it still looks brand new like it just came out of the box. And my phone is over 4 years old.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Good quality case that needs lots of improvments.
on April 24, 2016
Posted by: Watchman26
This case is good but the case is too small to fit correctly, buttons don't work well, too expensive, and not screen protector friendly.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
3
Sadly Disappointed
on August 24, 2016
Posted by: Cara A
I have always counted on the otterbox for all my phones. Sure, I've tried others but nothing compares. So when I got my s7 Edge I didn't hesitate to grab one. After doing some research I opted for the Commuter because I didn't want to deal with the bulk of the Defender and it came in colors other than black. And as much as this pains me to say, it just isn't working. This model doesn't come with a built-in screen protector, which would be fine if all the different screen protectors you try to pair with it wasn't pushed up and off the screen by the case. I've gone through multiple different brands and none will stay on the screen while the Commuter is on it. And when I say it comes off I don't mean in a little and annoying way here and there that you should just stop being a whiney tool and deal with it. I mean it comes off the screen to the point where it defeats the purpose of having a screen protector and/or case in the first place. Otterbox should revamp their s7 Edge Commuter case to include a screen protector if all its going to do is push any product you buy off the screen. Otherwise what's the point of protecting the phone and not the screen? If they included one like they do with the Defender it would be a top notch product.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 29, 2016
Hi Cara,
Thanks for being a fan of our products over the years! We are sorry that the Commuter for your Galaxy S7 Edge is giving you screen protector issues. Although we cannot guarantee that our cases will be compatible with third part accessories we do make a screen protector that will work great with this case. Check out the link below for more information on the Alpha Glass screen protector.
http://www.otterbox.com/en-us/galaxy-s7-edge/alpha-glass-screen-protector/sam38-galaxy-s7-edge.html#start=7
Of course, if you have any questions please feel free to reach out to our friendly Otters at 1-855-419-7417. We are happy to help!
Best,
OtterBox Customer Service Team
Thanks for being a fan of our products over the years! We are sorry that the Commuter for your Galaxy S7 Edge is giving you screen protector issues. Although we cannot guarantee that our cases will be compatible with third part accessories we do make a screen protector that will work great with this case. Check out the link below for more information on the Alpha Glass screen protector.
http://www.otterbox.com/en-us/galaxy-s7-edge/alpha-glass-screen-protector/sam38-galaxy-s7-edge.html#start=7
Of course, if you have any questions please feel free to reach out to our friendly Otters at 1-855-419-7417. We are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: dcggj
from Colorado
Gender:Male
Verified Purchase:Yes
Commuter model box for Galaxy S7 edge. Fits perfectly, gives good protection, and is easy to hold and use. Small problem with shipping but Otter Box customer service was outstanding.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: PDXMonkeyKing
Verified Purchase:Yes
This fits the profile of the S7 Edge perfectly, giving all the access to the edge features while still protecting the phone. Its slim and sleek enough to still maintain the low profile but sturdy. I have always purchased otterbox commuter cases, glad I kept with them.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Christi
Verified Purchase:Yes
I have had this phone case for 2 weeks now. The case it's self is great. The huge downside I have found is it stains very easily and does not come clean. If you put the phone in your pocket or purse it discolors the case. I have tried googone, alcohol wipes and nothing cleans the case. I think the price was reasonable but I don't think the quality is.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 30, 2017
Hey there,
We are sorry that this Commuter case is getting discolored. We completely understand why this is disappointing and we certainly want to help out!
We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
We are sorry that this Commuter case is getting discolored. We completely understand why this is disappointing and we certainly want to help out!
We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: spistars1
from HEWITT, TX
Gender:Female
Verified Purchase:Yes
I love the Otterbox cases. I would have nothing else on my phone. I have dropped my phone numerous times and the case has always saved it. The one time I didn't have an Otterbox on a phone I dropped my phone and shattered the glass. Never again always an Otterbox from now on.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Not the best effort from Otterbox
on June 28, 2016
Posted by: Antonia I
I purchased this case last week for my new phone. I have had it on now for about 5 days. Today I noticed that it is already coming apart. I have had cases from otterbox for all of my phones over the last few years. This is unusual to see, however with this case coming apart already, I doubt it will adequately protect my phone.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com