Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Samsung Galaxy S7 edge - Bubblegum Way
Average customer rating
4.4
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
109
4 Stars
26
3 Stars
12
2 Stars
6
1 Star
9
86%of customers recommend this product.
(
133 out of
154)
Customer Reviews for OtterBox - Commuter Series Case for Samsung Galaxy S7 edge - Bubblegum Way
Customer Rating
2
Good protection, not so good design
on March 19, 2017
Posted by: Harry
My Otterbox case has mostly been great, one of the best I could find for the S7 edge and has saved my phone from several drops (1.5 meters onto concrete). It feels very solid and comfortable in your hands and has a fair amount of heft. However, the case is not that easy to put on to your phone, which wouldn't be a problem, except for the rubber lip around the edge of the phone that doesn't sit well and needs constant adjustment. The lip is always pushing up, making it very difficult to use the fingerprint sensor and home button. This issue makes the case barely usable at best, and I wouldn't purchase again, and unless Otterbox fix this I wouldn't recommend this case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, March 21, 2017
Hi Harry,
We appreciate your feedback! We are sorry to see that the silicone at the bottom is stretched out and no longer fitting properly. Have no fear as our warranty is here to save the day!
Simply give our friendly Otters a call at 1-855-688-7269, and we will gladly get a warranty replacement set up in practically no time at all!
Best,
OtterBox Customer Service Team
We appreciate your feedback! We are sorry to see that the silicone at the bottom is stretched out and no longer fitting properly. Have no fear as our warranty is here to save the day!
Simply give our friendly Otters a call at 1-855-688-7269, and we will gladly get a warranty replacement set up in practically no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Michael
Verified Purchase:Yes
It offers good protection for the back of my phone, but why don't the S7 edges come with screen protectors ? I know they're hard to make because of the curved display. Still it's a good case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jamesmr1966
Verified Purchase:Yes
I bought this a few weeks ago and I haven't had a problem with it, all the button work great, dropped my phone with it on once and not a scratch. I will shop here again when I get a new phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jeffie
Verified Purchase:Yes
This was my first case from Otterbox and I was impressed.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mom123456789
Gender:Female
Verified Purchase:Yes
the case is easy to put on and take off I got the Samsung vr system and have to take the case off to use
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Good buy
on May 8, 2016
Posted by: Barryk92
This case is slim enough to fit in to my pocket easily but has the protection i need and allows me to use all the edge features. It case also helps provent from touching buttons on accident. I highly recommend this product for any S7 edge owners.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CLR909
Verified Purchase:Yes
This case is pretty nice. It's very easy to put on the phone, and very easy to take off. The flexible silicone part of the case doesn't have any real "clinginess" to it, whether to my skin or to my clothes, which is nice. One of my favorite things about the case is that it actually makes holding the phone a lot easier when you're watching videos or playing games, even just browsing, because you're a lot less likely to touch the edge screens than if you were holding the phone bare/caseless.
My two biggest complaints with the Commuter case is that there's not much done to protect the front side of the phone - the case has two "edges" about 5 or 6mm thick at the top and bottom of the front of the phone, which will absolutely protect your phone if it falls onto a flat surface - but anything that isn't flat you can't guarantee that it will protect the phone. This isn't a huge deal, however, because you can easily fix it by getting a good screen protection. My second complaint is the colors. I love the gray of the silicone, but I'm not crazy about the white. I just wish there had been a color option with a Light Gray/Dark Gray combo - this was just the closest I could get. Again, not that big of a deal.
Overall a great, good looking case.
Written by a customer while visiting otterbox.com
Posted by: FeliciaA
Verified Purchase:Yes
Very secure case. It doesn't make my phone bulking nor heavy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com