Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Samsung Galaxy S7 edge - Bubblegum Way
Average customer rating
4.4
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
109
4 Stars
26
3 Stars
12
2 Stars
6
1 Star
9
86%of customers recommend this product.
(
133 out of
154)
Customer Reviews for OtterBox - Commuter Series Case for Samsung Galaxy S7 edge - Bubblegum Way
Posted by: cbrown1636
from Tennessee
Gender:Female
Verified Purchase:Yes
when I received it, I was very excited and now that I've had it for a few weeks I am unhappy with it. It doesn't feel durable. Also, it was not advertised that this case doesn't come with a screen protector so I was very disappointed about that.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Jigsaw94
Verified Purchase:Yes
I bought this case because I have bought cases from otterbox before and I know that they can make really good cases!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: aldrepair
Verified Purchase:Yes
I returned the 2 cases that I bought not worth the price.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Maddox83
Verified Purchase:Yes
I bought this case less than 2 weeks ago and the first time I drop it... it damaged the case instantly. There is a Ding/chip on the bottom left corner. I expected it to at least take a couple of falls before being damaged.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 3, 2016
Hi Maddox83,
That is a bummer that this Commuter has acquired a bit of damage. As long as your Galaxy S7 edge is unharmed we will consider this a win! If you feel that your OtterBox case is compromised we will be more than happy to get a new warranty replacement lined up in practically no time at all! Our friendly Otters can be reached at 1-855-688-7269 and they are glad to help!
Best,
OtterBox Customer Service Team
That is a bummer that this Commuter has acquired a bit of damage. As long as your Galaxy S7 edge is unharmed we will consider this a win! If you feel that your OtterBox case is compromised we will be more than happy to get a new warranty replacement lined up in practically no time at all! Our friendly Otters can be reached at 1-855-688-7269 and they are glad to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: David
Verified Purchase:Yes
Like the title. Adding more characters so the review takes.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TtWwIiNn
Verified Purchase:Yes
I have always loved Otterbox products, but yall need to make a belt clip for the Edge.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Lisajones1618
Verified Purchase:Yes
I like it but I forgot how quick the pink gets dirty. I've only had it for a month or so and it looks a year old. It's so dirty and there's no way to really clean it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 9, 2016
Hi Lisa,
Thanks for your feedback! We are sorry that this Commuter case is looking older than it really is and we absolutely want to help out. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to help out in any way that we can!
Best,
OtterBox Customer Service Team
Thanks for your feedback! We are sorry that this Commuter case is looking older than it really is and we absolutely want to help out. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to help out in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Gcarter
Verified Purchase:Yes
I'm dissatisfied with my purchase. It doesn't seem to fit properly and would not purchase the same style
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 20, 2017
Hi Gcarter,
We are sorry that this Commuter case is not fitting as well as it should. We want to collect some details so that we can get things turned around for you as soon as possible. When you get a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
We are sorry that this Commuter case is not fitting as well as it should. We want to collect some details so that we can get things turned around for you as soon as possible. When you get a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com