Customer reviews from blackanddeckerappliances.com
Black & Decker - 4-Slice Toaster Oven - Black/silver
Average customer rating
2.9
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
15
4 Stars
7
3 Stars
12
2 Stars
10
1 Star
18
51%of customers recommend this product.
(
28 out of
55)
Customer Reviews for Black & Decker - 4-Slice Toaster Oven - Black/silver
Posted by: Chancefl
from Philadelphia PA
Verified Purchase:Yes
We purchased this unit to replace an older Black and Decker toaster oven mounted under our kitchen cabinet. The mounting system has changed completely and is much harder to work with, but I managed to install the new mount with some difficulty. The toaster per se works fine and has given us no problems.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Do not buy
on March 11, 2019
Posted by: Beach John
from SC
Gender:Male
So I buy a space saver under cabinet toaster oven, thinking I could mount it under the cabinet and save space, right? Wrong. I should have been suspicious when I saw it had feet on it—why, if it’s mounted above the counter? BECAUSE IT CANNOT BE MOUNTED. It’s bad enough that the directions are horrible, but it won’t stay hooked to the front brackets—look at it and it falls down. Wish I had read all these other 1 star reviews—everybody has this problem. This is the first B&D product I’ve bought (and I’ve bought plenty) that I’ve been totally disappointed with—it’s a piece of junk. DO NOT BUY!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 13, 2019
Thank you for offering your feedback regarding your Black+Decker TROS1000D. I’m sorry to hear about the trouble you’ve experienced with your oven not remaining mounted properly. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your SpaceMaker has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
looks great works great
on March 29, 2015
Posted by: KeithAnnie
from kitchen
Gender:Male
We were sad to see our old B&D under cabinet toaster oven go after many years. This one is a worthy replacement
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Posted by: Libbmom
from Pittsboro, NC, United States
Gender:Female
Verified Purchase:Yes
Just bought a new space maker toaster oven...I have had several of these over the years...this one is larger than ones on the past. It will hold four slices of bread...as oppose to 2. My only complaint is that it did not come with a pan...I have not been able to find one that fits as of yet. Otherwise...great oven.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Very unhappy
on July 8, 2018
Posted by: myMichelle
from Pennsylvania, USA
Gender:Female
Just received and "attempted" to install. Should have read review before ordering. Have had 2 previous models of the spacemaker toaster over. Installed them myself and they gave me years of use. I cannot get the toaster over properly seated into the hood. Booklet is inaccurate and does not include necessary pictures/diagrams of steps. Very unhappy....will return if cannot find solution. Toaster over is currently "hanging" by its back hooks.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 9, 2018
Thank you for offering your feedback regarding your Black+Decker TROS1000D. I’m sorry to hear about the trouble you’ve experienced with mounting your SpaceMaker. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your oven has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Mounting system is horrible!!!!!!!!!
on October 11, 2017
Posted by: Bytorthebuilder
from Illinois, United States
Gender:Male
I just bought this Spacemaker toaster oven. Had more issues with the installation of the mounting hood than there should have been. Powered thru the install of the hood anyway. Mounted the toaster oven to the hood using the recommended method. Everything looked good...until I pushed one of the buttons on the front and the toaster and the oven fell from the hood! It scratched the wall and nearly damaged my countertop. After this first attempt I put the oven back in the hood. I then put modest pressure on the unit...and it fell down again! The mounting system is very poorly designed. I wondered why an under cabinet toaster oven would have "feet" mounted to the bottom...now I know. They are there because the mounting system doesn't work.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, October 12, 2017
Thank you for offering your feedback regarding your Black+Decker TROS1000D. I’m sorry to hear that your SpaceMaker isn’t remaining mounted properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Bigger than my old one, trickier to install.
on September 10, 2017
Posted by: tool man tim
from Newcastle, OK, United States
Gender:Male
Before I get started, let me stress, read the manual. once you learn how to use it the oven is awesome. The heat shield is harder because it's deeper. My cabinet has a 3/4 inch lip, so you will need a 3 inch bolt, the longest they supply is 2 1/4 inch. bolt.They have the bolts in accessories or you can get them at the hardware store. Once you drill the holes to hang the heat shield you will need the extensions in the back but not the front. I used super glue to glue them together then a small piece of masking tape to hold it to the bolt. Start the back bolts first in the back then the front so you can see what your doing. When hanging the oven you have to hang the front hooks first then the back. I used a mirror and a bright light to see the hooks in the back. Kind of tricky but worth the bigger oven.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Good unit
on November 5, 2017
Posted by: Jim1109
from Sebring, FL, United States
Gender:Male
Door handle broke can t find a way to fix it still a good unit
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 6, 2017
Thank you for offering your feedback regarding your Black+Decker TROS1000D. I’m glad that your SpaceMaker has been serving you well, but I'm sorry to hear that the handle has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com