Customer reviews from blackanddeckerappliances.com
Black & Decker - 4-Slice Toaster Oven - Black/silver
Average customer rating
2.9
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
15
4 Stars
7
3 Stars
12
2 Stars
10
1 Star
18
51%of customers recommend this product.
(
28 out of
55)
Customer Reviews for Black & Decker - 4-Slice Toaster Oven - Black/silver
Customer Rating
3
Makes Great Toast.
on May 11, 2017
Posted by: Unclebuck
from Western New York
Gender:Male
We got this a few weeks ago and were able to get it mounted under our cupboard. That part was difficult for old folks. Get some kids to help. Ok we got it mounted and it makes great toast. I am finding no way to turn the oven on with out involving the timer. You would think you could push, Bake - Set Temp - On. Bingo simple on and off. Please correct me if I'm over looking something. Old folks don't want a 5 second timer counting down while pushing buttons. I highly recommend it as a toaster.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Always Falls off Bracket
on December 6, 2017
Posted by: Jackie8
from Boca Raton
The reason we purchased the Spacemaker Under the Cabinet Toaster Oven was to save counter space. Even with a light touch the toaster oven falls off the bracket. Therefore, it is sitting on our counter. Please contact me and let me know if there is a way to make sure the toaster oven can be secured in the bracket and not fall off.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 7, 2017
Thank you for offering your feedback regarding your Black+Decker TROS1000D. I’m sorry to hear that your SpaceMaker hasn’t been staying mounted properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Bracket to Hang Toaster Oven Does NOT Work
on January 4, 2018
Posted by: Jrmint5
from Reading, Pa
Gender:Female
I just bought this toaster oven to replace the old model which I loved. This model, the front bracket does not work. The toaster oven falls off the front bracket so I can't hang it under the cabinet, which is why I bought this model I would not recommend this.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 11, 2018
Thank you for offering your feedback regarding your Black+Decker TROS1000D. I’m sorry that your SpaceMaker has not been latching properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
horrible installation
on November 26, 2016
Posted by: tlrnhi
from Quarryville, PA, United States
Gender:Female
I bought this toaster oven because my under counter Toastmaster died. It served us well. I wanted something under counter, so I decided on the B&D under counter. As was said before, holes don't line up well, screws aren't long enough. After a trip to hardware store, we FINALLY got the "hanger" installed. Now, the horrible part....Cannot get the oven to stay in place. Have read the directions over and over and over. The oven connects to the top, but once you open the door, the oven falls off. There seems to be something missing to ANCHOR the oven to the top base. Needless to say, this will be going back.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 29, 2016
Thank you for offering your feedback regarding your Black+Decker TROS1000D. I’m sorry to hear your Space Maker isn’t remaining mounted properly. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Instanly falls off the mounting bracket
on February 3, 2017
Posted by: WendyE
from St Clair, MI, United States
Gender:Female
Took forever to mount under the cabinet. Once we finally got the bracket mounted....we slipped the unit onto the bracket and it looked great. Until you touched it. Then it came crashing down. I wanted the space-maker (and paid much more for this feature) and the toaster oven now sits on my counter. Exactly what I did not want.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, February 6, 2017
Thank you for offering your feedback regarding your Black+Decker TROS1000D. I’m sorry to hear your Space Maker isn’t staying latched properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Front brackets will not secure.
on March 26, 2017
Posted by: IBeChris
from Florida
Gender:Male
Bought this trying to save some counter space. Template was spot on. Directions manual not even close. Had to follow directions to secure unit in second part about hanging under a cabinet with a lip. Why are the mounting directions different. Someone got front and back mixed up.
Now cannot secure two front tabs. One side will secure then other falls off. Frustrating now that I have holes in my cabinet. Hood is on and back brackets secure. Front bracket won't stay on, falls off with any kind of force. If there is a solution send it asap or back it goes.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 28, 2017
Thank you for offering your feedback regarding your Black+Decker TROS1000D. I’m sorry to hear your Space Maker isn’t staying mounted properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Frustrated- Can't get Toaster over hooked
on September 4, 2017
Posted by: beth62
from New Jersey, United States
We are unable to get the toaster over to grab the clips in the front. We held the feet and lifted up and pushed at same time as stated in in the instructions. It has been very frustrating. Tried many times. Finally got it hooked and it fell down.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 7, 2017
Thank you for offering your feedback regarding your Black+Decker TROS1000D. I’m sorry to hear that your SpaceMaker isn’t latching to the mounting bracket properly. The satisfaction of our customers is paramount to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Still sitting on the counter!!
on January 28, 2018
Posted by: Swlc2
from MD, United States
Gender:Female
We bought this over 8 months ago and it’s still sitting on the counter. We have had B&D Spacemaker Toaster Ovens for over 20 years and have never had a problem with installation. My husband is very handy and was beginning to wonder if it was him until we saw all the reviews on here stating the terrible installation. We have had it mounted two-three times only to have it fall down. Please help!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 29, 2018
Thank you for offering your feedback regarding your Black+Decker TROS1000D. I’m sorry to hear that your SpaceMaker isn’t staying latched properly. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com