Customer Reviews for Nite Ize - Steelie Vent Kit Car Holder for Select Cell Phones
Customer Rating
1
Phone heat warning!
on May 18, 2023
Posted by: pelikanman
Installed the vent clip version and, after a twenty minute drive, my phone was incredibly hot, as was the clip/ball/magnet. The heater was not on and blowing through the vent. I was extremely concerned about damage to my device and even the possibility of a fire. Will not be using this phone holder.
No, I would not recommend this to a friend.
Response from www.niteize.comBy Customer Service, May 25, 2023
I am so sorry to hear that, I would love to talk more about that. I would also be happy to help you get a replacement through our two-year Worry-Free Guarantee or troubleshoot the problem. Please reach out to us at info@niteize.com and we would be happy to help you out.
Written by a customer while visiting www.niteize.com
Love the design but only problem is with the magnet itself not being as strong as I’d like. Some surfaces I magnetize phone to it won’t hold and slides down especially if it’s not perfectly flat. I use it on some equipment at the gym. This is primarily where I’ve had a problem with it. I had one for a previous phone and it held no problem. The phone doesn’t really seem much larger or heavier than the old so only thing I can think of is the magnet isn’t as strong as one I bought several years ago. Both same brand.
I would recommend this to a friend!
Response from www.niteize.comBy Customer Service, April 24, 2025
We're sorry to hear that, the original magnet is just that our original. A stronger magnet in the same style that would work better is our Magnetic Phone Socket Plus - https://niteize.com/steelie-magnetic-phone-socket-plus. This should work a lot better if you are having trouble with your phone sliding down surfaces.
Written by a customer while visiting www.niteize.com