Customer reviews from jlabaudio.com
JLab - Epic Bluetooth Earbuds In-Ear Over-The-Ear Mount Wireless Headphones - Black
Average customer rating
4.4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
142
4 Stars
38
3 Stars
15
2 Stars
5
1 Star
13
67%of customers recommend this product.
(
32 out of
48)
Customer Reviews for JLab - Epic Bluetooth Earbuds In-Ear Over-The-Ear Mount Wireless Headphones - Black
Customer Rating
5
Sam's club hooked it up!
on October 12, 2018
Posted by: Cale
Gender:Male
I've had these headphones for a little over a week now and overall sound quality is good but the real seller for me was around the ear fitment and wireless. On top of that I got free pandora premium for 3 months.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Epic2
on October 15, 2018
Posted by: Jashaun
Gender:Male
Got these for a bday gift, work great, sound great and even passed the lawnmower test, would buy another set.....
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Absolutely wonderful.....unless you're a sweater.
on November 3, 2018
Posted by: Sweatyguy
Gender:Male
I bought a pair of these this past summer to replace some other wireless earbuds that had bombed on me. These were perfect for most tasks but they have some issues if planning to use them for running, especially if you sweat like I do. The issue with my pair, at least I think so anyway, is that sweat went back in the earpiece and shorted them out. Once they were turned off they never came back on. The fit was fantastic though and I really liked the way they fit over my ears. I'll probably get another pair of these for wearing around the office but I'm going to switch to something else for fitness.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
4
An improvement in all ways but one
on November 8, 2018
Posted by: ShidoSho
Gender:Male
Coming from the original epic wireless, major improvements in all areas except build quality. I've had two pairs and both developed lumps in the memory wire
No, I would not recommend this to a friend.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Excellent sound and fit. Great value for the price
on November 10, 2018
Posted by: Mark T.
Gender:Male
I have had other blue tooth ear buds that consistently diappointed. I am a bit of an audiophile and appreciate quality sound at a reasonable price. These sound and fit great.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
More than I expected
on November 10, 2018
Posted by: Dianna12
I love these headphones! I use them at work and keep them on for a full 8 hours. They definitely last more than 12 hours and the sound is great. The only reason I’m not giving it 5 stars is because the microphone doesn’t seem to work that well.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Might as well throw cash in the garbage
on December 2, 2018
Posted by: Md27
Gender:Male
The Headphones don’t stay on/in. While working out they constantly come out of your ear. The connection to an Apple Watch is horrid, where it’s constantly breaking up while listening. Finally, the battery life is very short.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy Jlab Customer Care, Customer Service, December 5, 2018
Hey Md27,
We are very sorry to hear of the number of issues that you have encountered with regard to your Epic2 headphones. We most certainly want you to be satisfied with your purchase. We have a number of ways in which we can get you taken care of. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
We are very sorry to hear of the number of issues that you have encountered with regard to your Epic2 headphones. We most certainly want you to be satisfied with your purchase. We have a number of ways in which we can get you taken care of. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Black Friday Deal: Like but not love 'em.
on December 3, 2018
Posted by: brian808
Gender:Male
First time getting and using bluetooth earphones. Not completely sold on them.
First, they don't fit well into my ears even with all the cushions they provided but I think it's because the earphones were designed are a bit bulky for my fit.
Second, the wire frame isn't as flexible as I would have thought. They don't adjust and hold their shape amazingly.
And last, the bluetooth connection quality isn't the best. I've noticed the audio being choppy if my phone is in my pocket while I'm walking or while my phone is in my far pocket of my backpack, opposite of the controls. I feel that the bluetooth tech on other gadgets are far better than this model.
Overall I think they are okay and feel the price tag doesn't suit the overall quality and performance of the earphones.
No, I would not recommend this to a friend.
Written by a customer while visiting jlabaudio.com