Customer reviews from jlabaudio.com
JLab - Epic Bluetooth Earbuds In-Ear Over-The-Ear Mount Wireless Headphones - Black
Average customer rating
4.4
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
142
4 Stars
38
3 Stars
15
2 Stars
5
1 Star
13
67%of customers recommend this product.
(
32 out of
48)
Customer Reviews for JLab - Epic Bluetooth Earbuds In-Ear Over-The-Ear Mount Wireless Headphones - Black
Customer Rating
5
Great value and sound
on June 28, 2018
Posted by: Anonymous
I just purchase the epic 2 they fit well, stay in place and sound great for a good price
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Amazing
on July 1, 2018
Posted by: Everardo
These are amazing. I love their sound quality and the way they fit. Obviously a good good price for something good like these
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Good sound for the price
on July 11, 2018
Posted by: Anonymous
I've had them for about 3 weeks now (received them as a gift). In the price category the best sound I've heard yet. Both music and phone calls sound good. (There are better sound quality earbuds I've listened to, but they are also at least 3x the price)
Was able to find an ear gel tip that fit me well on the 2nd try from the various ones included. This also does a fairly good job of bringing down the noise while walking beside streets, or working in a noisy server room, while still being able to hear enough so it isn't a danger.
The formable around the ear section allows the earbuds to stay on well while doing various activities.
Getting them into the "ready to pair" mode works well - connected them with 3 different devices so far, worked perfectly every time, they reconnect quickly once powered back on after being off - faster than some other bluetooth headphones & speakers I've used.
Battery life must be close to the 12 hours, although I haven't done specific timing - even after getting a "low battery" warning, I still listened for over an hour with no issues. In 3 weeks of mostly daily usage, I've only charged them twice.
Was able to find an ear gel tip that fit me well on the 2nd try from the various ones included. This also does a fairly good job of bringing down the noise while walking beside streets, or working in a noisy server room, while still being able to hear enough so it isn't a danger.
The formable around the ear section allows the earbuds to stay on well while doing various activities.
Getting them into the "ready to pair" mode works well - connected them with 3 different devices so far, worked perfectly every time, they reconnect quickly once powered back on after being off - faster than some other bluetooth headphones & speakers I've used.
Battery life must be close to the 12 hours, although I haven't done specific timing - even after getting a "low battery" warning, I still listened for over an hour with no issues. In 3 weeks of mostly daily usage, I've only charged them twice.
The only complaint would be the microphone - in the normal way I wear them I've been told I'm difficult to hear - I have to move the control module (which contains the mic) towards my mouth. So talking on it isn't completely hands-free.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Blue
on January 3, 2018
Posted by: Anonymous
Great headphones. Excellent ear feel, really good balance in the highs and mids, nice, separate bass. But man, that blue color. That blue color is the best blue color I've ever seen on a pair of headphones. It's snazzy. it goes with everything. I wear those to work and people are like "cool blue headphones". It's even a little different than the blue color on the website, a little cooler blue, but man does it work. Never had any connection issues with it.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Bad reception
on August 15, 2018
Posted by: Booster
Gender:Male
Very poor reception, even if my Galaxy S6 is nearby or using it with my laptops. So the poor connection comes from the earbuds it self. Not recommended
No, I would not recommend this to a friend.
Written by a customer while visiting jlabaudio.com
Customer Rating
1
STOPPED WORKING AFTER ONLY A FEW WORKOUTS!!!
on August 18, 2018
Posted by: Jay08
Gender:Male
10 workouts in and they've stopped working all together.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy Customer Service, August 20, 2018
Hey Jay08,
We're very sorry to hear that your headphones quit on you, we've got your back. All of our Bluetooth headphones come with a one-year limited warranty, and we'd love to get them replaced for you. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
We're very sorry to hear that your headphones quit on you, we've got your back. All of our Bluetooth headphones come with a one-year limited warranty, and we'd love to get them replaced for you. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
Thanks,
JLab Audio #FINDYOURGO
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Lasted 5 Months
on August 30, 2018
Posted by: Rocker
Gender:Male
My Epic2 earbuds died in less than 5 months. They refused to turn on despite being kept safe in their carrying case when not in use. JLab Audio's warranty process was painless. Audio quality on the headphones was good. I completely disliked the microUSB charging port and the difficult-to-remove charging port cover. If phones can have waterproof charging ports, not sure why these headphones can't. Luckily, they stayed charged for long periods of time, so I didn't need to charge them that often.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great Running Earbuds
on September 2, 2018
Posted by: mkitano
Gender:Female
i've used these for the last 2 years for my marathon training and running and couldn't be happier. the 12hr battery is what attracted me to it since im not the fastest runner, it lasted through my runs. if there is one negative and its a slight one is that the sound is not like the beats. this however is a positive because it keeps your surrounding noise and activities available for you to be aware of whats going on around you. if youre looking for a pair of long lasting earbuds i would highly recommend these for your running/workout.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com