Customer reviews from amana.com
Amana - 22.1 Cu. Ft. Bottom-Freezer Refrigerator - Black
Average customer rating
4.5
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
224
4 Stars
102
3 Stars
27
2 Stars
7
1 Star
4
92%of customers recommend this product.
(
308 out of
335)
Customer Reviews for Amana - 22.1 Cu. Ft. Bottom-Freezer Refrigerator - Black
Customer Rating
2
EXTREMELY DISAPPOINTED WITH QUALITY
on February 25, 2024
Posted by: WILMA33
from Elizaville NY
[This review was collected as part of a promotion.] WE had a 28-year-old frig that this replaced, same company same model. And the quality difference is HUGE! VERY poor quality. NO ice cube trays, bucket, OR shelf for trays in the freezer compartment. Plastic screw covers were missing or broken. Freezer door handle keeps coming off. Produce drawers are cheap flimsy and DO NOT slide in and out smoothly. Freezer pull out wire basket does not operate /pull out smoothly either.
VERY VERY DISAPPOINTED CONSIDERING WHAT WE PAID for this unit AND NOW ARE STUCK WITH, although we are sure this one will not last 28 plus years. Will not buy this company again.
VERY VERY DISAPPOINTED CONSIDERING WHAT WE PAID for this unit AND NOW ARE STUCK WITH, although we are sure this one will not last 28 plus years. Will not buy this company again.
No, I would not recommend this to a friend.
Response from amana.comBy Amana Team, Consumer Care, February 27, 2024
Hey WilmaJoe!
It’s disappointing when your Refrigerator is not living up to your standards. Let us take care of this for you by reaching out to us directly via Private Message on Facebook https://www.facebook.com/AmanaBrand. When responding please include your contact information and reference Case # 491320.
Marie Q
It’s disappointing when your Refrigerator is not living up to your standards. Let us take care of this for you by reaching out to us directly via Private Message on Facebook https://www.facebook.com/AmanaBrand. When responding please include your contact information and reference Case # 491320.
Marie Q
Written by a customer while visiting amana.com
Customer Rating
5
amazing features
on March 4, 2024
Posted by: bab@34
I bought this and it is fantastic and marvalous and it is reusebale
I would recommend this to a friend!
Written by a customer while visiting amana.com
Customer Rating
3
DO NOT BUY
on March 5, 2024
Posted by: WILMA33
[This review was collected as part of a promotion.] Very disappointed in the quality of this Refrigerator. It arrived with the screw hole covers either missing or broken. NO ice trays or bucket. No shelf for ice trays in the freezer compartment. Freezer door handle keeps coming off of the door when we open the freezer, MOST ANNOYING!
All the bins in upper portion are thin cheap flimsy material and do not pull in and out smoothly.
This refrigerator replaced a 25plus year old refrigerator , unfortunately we do not expect to get the same life out of this new one. VERY VERY DISAPPOINTED FOR THE MONEY SPENT ON IT
All the bins in upper portion are thin cheap flimsy material and do not pull in and out smoothly.
This refrigerator replaced a 25plus year old refrigerator , unfortunately we do not expect to get the same life out of this new one. VERY VERY DISAPPOINTED FOR THE MONEY SPENT ON IT
Written by a customer while visiting amana.com
Customer Rating
5
good value for the money
on April 16, 2024
Posted by: ZippetyDooDah
from Hillsborough, NC
[This review was collected as part of a promotion.] I'm happy with my new Amana fridge. It does what I want it to do and has not developed any bad habits in it's 2 months in my kitchen. This is my 2nd Amana fridge and I expect to get another 20 years of service.
I would recommend this to a friend!
Written by a customer while visiting amana.com
Customer Rating
4
Could have been great.
on April 18, 2024
Posted by: sewpshot
[This review was collected as part of a promotion.] There is an enormous amount of space in the fridge. Nice. There is hardly any *functional* space in the freezer. My old freezer had space on the door for small items that I could reach easily. I could stack things all the way to the top on the inner shelves. This pull out drawer thing has no quick access to small items. And there is a lot of cubic inches lost on top of that upper pull out basket because if I stacked things as high as there is room, they would fall off the back when I pull out the drawer. This freezer setup seems intended for people that mostly use their freezer for boxes of frozen pizza and ice cream. I actually use it for leftovers (small containers) and less frequently used items (also small but easily lost in a basket). To make it worse, there is this divider in the basket that pretends to be adjustable but it isn’t. I have no idea how to bring order and maximize capacity in this thing. I no longer buy more ice cream when it goes on sale because it just won't fit in my freezer.
I delayed ordering an ice maker for this because it wasn't easy to figure out which kind would work for it. But that turned out to be good because we just set the ice basin from our old freezer in it while we figured it out. After a month of using that old ice, I realized I didn't need to dedicate so much freezer space to something we don't use that much, so I opted to get manual ice trays and a smaller container. It allows a little more space for the things I had taken out of my old freezer than no longer fit.
The refrigerator compartment is massive. I like that the shelves are split. In addition to giving more versatility in orientation, split shelving makes it much easier when it's time to clean. The containers on the door don't pop in and out easily like my old Whirlpool did. I liked being able to grab the entire unit of salad dressing and set it out for everyone to pick their favorite, and it also makes cleaning easier. I also wish they had made all of the containers on the door as deep as the lowest one. The only reason not to is to give room to make the interior shelves deeper, but deeper isn't better when you want to access the jars of salsa and applesauce that get shoved in the back--because their isn't room for them on the doors.
It does the job it's supposed to do, and it does it quietly, which many fridges in this price range seem unable to figure out. It could have been a fantastic freezer with a little more thought to the design. I'm dreading spending the next decade tugging on that heavy freezer door to move the weight of *all* the contents and bending over at the waist to rummage through a disorganized basket, only to get a small container of leftovers out "real quick."
Amana, if you're seriously about delivering a great product that actually works optimally for a family, I can help you out. Let's make my dream fridge happen!
Written by a customer while visiting amana.com
Customer Rating
4
Good size and configuration.
on April 23, 2024
Posted by: Pams frig
from Ohio
[This review was collected as part of a promotion.] I love the basket in the freezer. Makes for good air circulation.
Had to switch door side and bolt left cut in paint that plug won't cover.
Washer should be used or plastic shield. Will forever show.
Had to switch door side and bolt left cut in paint that plug won't cover.
Washer should be used or plastic shield. Will forever show.
Written by a customer while visiting amana.com
Customer Rating
5
Great features
on May 28, 2024
Posted by: Hobby27
[This review was collected as part of a promotion.] Waited three years for this Amanda refrigerator to come back into stock. Had one before and loved it so much. Was worth waiting the three years for. So very happy lots of room. Good organization. Price was good as well.
Written by a customer while visiting amana.com
Customer Rating
5
Freezer on bottom a great feature
on June 6, 2024
Posted by: Bonhou
from San Diego CA
[This review was collected as part of a promotion.] I have a small kitchen and five years ago I purchased a small Amana to fit nicely in the space. I grumbled almost every day about the lack of space. Now I have this large beautiful shiny black refrigerator and I smile every time I walk into my kitchen. Who knew an appliance could bring such joy!
I would recommend this to a friend!
Written by a customer while visiting amana.com