Customer reviews from amana.com
Amana - 33 in. Wide 22.1 cu. ft. Bottom-Freezer Refrigerator - Black
Average customer rating
4.4
(410 Reviews)
Rating breakdown 410 reviews
5 Stars
248
4 Stars
117
3 Stars
30
2 Stars
9
1 Star
6
91%of customers recommend this product.
(
332 out of
363)
Customer Reviews for Amana - 33 in. Wide 22.1 cu. ft. Bottom-Freezer Refrigerator - Black
Posted by: Don
from Claremont, NH
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought the fridge for a week, and we love it. Never knew that a fridge could be so quiet and pretty we had an LG fridge before and was unhappy from day 1. We bought ours at local store and received the best service we never new fridges could be so good. Thank you Amana
I would recommend this to a friend!
Written by a customer while visiting amana.com
Posted by: Jude
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first refrigerator didn't get cold at all when we received it. It was hot weather and we lost a lot of food before they could deliver another one 3 days later. The replacement runs great and the shelving is convenient and we are happy with it. The only problem with the freezer is that the dividers are not moveable. That would have helped a lot. Overall happy.
I would recommend this to a friend!
Written by a customer while visiting amana.com
Posted by: Teach
from Mantua, N.J.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought the Amana a month ago. Replacing a unit ( top freezer) that came with the house. No more fridge noise! Great to have everything within easy reach. Roll out freezer is convenient.
I would recommend this to a friend!
Written by a customer while visiting amana.com
Posted by: Disappointed
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] How many engineers and designers did it take to create a freezer (no factory installed ice maker machine) without a way to make and store ice cubes with no mess?????
QUOTE from letter sent to manufactureer
"For personal reasons, we opted to purchase a refrigerator without an ice maker (machine). Imagine our surprise and great disappointment that the model we ordered came with no means of making and storing ice cubes without a potential mess! No ice cube trays; no shelf to hold ice cube trays level and secure to prevent spillage while freezing; no container to empty the trays into! All these were part of our former refrigerator. In reviewing the Refrigerator Assembly Instructions for the new refrigerator, I noted , a shelf and ice cube trays pictured.
"For personal reasons, we opted to purchase a refrigerator without an ice maker (machine). Imagine our surprise and great disappointment that the model we ordered came with no means of making and storing ice cubes without a potential mess! No ice cube trays; no shelf to hold ice cube trays level and secure to prevent spillage while freezing; no container to empty the trays into! All these were part of our former refrigerator. In reviewing the Refrigerator Assembly Instructions for the new refrigerator, I noted , a shelf and ice cube trays pictured.
Because of our previous experience with an Amana refrigerator/bottom freezer, we had great expectations that this refrigerator would provide for our needs as the previous one had done so well. Those expectations have been dashed. I do not look forward to the frequent messes and inconvenience that will occur as a result of having no dedicated, secure location for freezing ice cube trays. "
For personal reasons, we opted to purchase a refrigerator without an ice maker (machine). Imagine our surprise and great disappointment that the model we ordered came with no means of making and storing ice cubes without a potential mess! No ice cube trays; no shelf to hold ice cube trays level and secure to prevent spillage while freezing; no container to empty the trays into! All these were part of our former refrigerator. In reviewing the Refrigerator Assembly Instructions for the new refrigerator, I noted , a shelf and ice cube trays pictured.
"We will deal happily with the color (stark white rather than almond) and the other design modifications (improvements?). However, ice making will remain a definite and unneeded challenge."
For personal reasons, we opted to purchase a refrigerator without an ice maker (machine). Imagine our surprise and great disappointment that the model we ordered came with no means of making and storing ice cubes without a potential mess! No ice cube trays; no shelf to hold ice cube trays level and secure to prevent spillage while freezing; no container to empty the trays into! All these were part of our former refrigerator. In reviewing the Refrigerator Assembly Instructions for the new refrigerator, I noted , a shelf and ice cube trays pictured.
"We will deal happily with the color (stark white rather than almond) and the other design modifications (improvements?). However, ice making will remain a definite and unneeded challenge."
No, I would not recommend this to a friend.
Response from amana.comBy October 9, 2017
Disappointed:
Thank you for taking the time to write regarding your Refrigerator. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Amana® Refrigerator. We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. I know that can be disheartening; especially when you have just purchased a new Refrigerator and you have high expectations for it. I'm sorry that we are not meeting/delivering these expectations.
Thank you for taking the time to write regarding your Refrigerator. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Amana® Refrigerator. We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. I know that can be disheartening; especially when you have just purchased a new Refrigerator and you have high expectations for it. I'm sorry that we are not meeting/delivering these expectations.
Written by a customer while visiting amana.com
Posted by: BobG
from Waukesha, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] When we purchased this it didn't look that big but got it home and wow It has so much storage space. There is room for everything we had in our old frig and there is still room,
Also, it rums so quite you don't even know it's running.
GREAT product
Thank you Amana my wife is vary happy
Also, it rums so quite you don't even know it's running.
GREAT product
Thank you Amana my wife is vary happy
I would recommend this to a friend!
Written by a customer while visiting amana.com
Posted by: Tami A.
from Postville Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just bought this house about a year ago and I knew some of the appliances were old. I was sad that they no longer come in the almond or bisque color. But, I noticed that my dishwasher was white so that helped me decide which color to go with . I was very happy that Amana had the size I needed as well, as the same style I had before. It was same day service from a local dealer so it was a win win even though my old fridge' life had ended. I am very satisfied with my new updated version of my refrigerator. Tami A. Postville, Iowa
I would recommend this to a friend!
Written by a customer while visiting amana.com
Posted by: Judy
from Worton, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] The refrigerator was recently purchased for our summer cottage. It is brand new and is working just fine. This new appliance is replacing a 25 year old refrigerator. Will the new one last that long? I am not counting on it. Nothing seems to last! Time will tell - and if it lasts, I will write another review.
Written by a customer while visiting amana.com
Posted by: JoJo
from Carmel, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not as well made as my previous Amana refrigerator purchased almost 15 yrs ago !!! Pretty disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting amana.com