The case protects alright but I am on my 4th one right now. The case looks solid and does protect the phone but there are a couple of thin spots in the hard plastic and I have broken those spots three times just pulling it out of my pocket. Without the lifetime warranty, I would not have rated this case nearly this high.
I have several Otterbox units on different phones - all excellent and durable - had a problem with one and the customer service was unbelievable - quick and very nice employee
I love the hot pink color but it comes with the white rubber piece that gets dirty almost immediately and is impossible to get clean. It makes my case look dingy and unkept. I had to purchase another Otter Box with the black rubber piece so that I could use it with the pink as that option is not available. $80 for two Otters is not cheap! I have now replaced mine twice. I replaced the blue and white one for a pink and white and now just replaced the pink hard case because it cracked in two places (it did keep my phone completely protected!)
I love my case. Low profile, easy to put on and durable. It has saved my phone on numerous occasions. It has taken some nasty falls. Every time, the case does what it is supposed to! Only negative is that when I put it on my iphone, it tends to cause the screen protector to lift, so that is a bummer. I don't know how to get around that.
When my case did break, the warranty process was super easy, efficient and hassle free. The customer service team did a great job of handling my case.
Pros: High quality, Durable, the company backs their product 100%
Cons: tends to cause lifting on a screen protector, white and pink case gets dirty very easily