If you don't have one-GET ONE!!! This saved my iPhone from serious damage. Case was damaged though, spoke with customer service in Ft. Collins, Colorado. My new case arrived quicker I would have ever thought. The customer service they have is exceptional. This product well worth the money not only for quality but for the service they provide their customers.
I did not have a good experience with the first Commuter that I purchased. Otter was great about replacing it, no questions asked. So, we are going to give it another round. Hope this one lasts for more than 6 months.
Poor instructions for installation of the screen saver. Hard shell fit over the rubber protector is uneven on the sides and can not be adjusted. One side fits nicely, the other is does not.
I have been very happy with my OtterBox Commuter. I have dropped my iPhone numerous times and it has not sustained any damage thanks to the OtterBox. The one has a white silicon inner layer. This part started to warp over time and the tab to access the charging port began to chip away. I was very impressed that OtterBox stands behind their product with a warranty and sent me a new case. My only complaint is that the white silicon does get dirty and "stained" very easily and I have yet to find a good way to clean it.
I got a case for my iPhone 4 a year ago. The cover broke on one corner and I submitted for a replacement on warrantee online. Within 4 days, I had my new protection case delivered to my home at no cost by FedEx. I could not believe how well this company stands behind their product which I really like as it protects my phone extremely well.