Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Blue
Average customer rating
4.2 out of 5
4.2
(1,655 Reviews)
Open Ratings Snapshot
Rating breakdown 1,655 reviews
5 Stars
968
4 Stars
354
3 Stars
132
2 Stars
108
1 Star
93
82%of customers recommend this product. 
(
1,357 out of 1,655
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Blue
Customer Rating
2 out of 5
2
DIFFERENT THOUGHTS ON OTTER
on November 26, 2013
Posted by: MELKLEEN
from London, ON
Gender:Female
Verified Purchase:Yes
I understood that having an Otterbox on your phone meant that your phone would be protected. I work in an office and when I leave work, my phone goes into a pocket in my purse. I don't know if someone sat on my phone in a booth, or if someone bumped me with my phone, but now the back on my new iPhone 4S is shattered and there is a new crack in the otterbox I got less than 2 months ago. :(
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great Protection
on November 26, 2013
Posted by: Badger41
from Victoria, BC
Gender:Male
Verified Purchase:Yes
First product outer shell was defective (cracked) and was quickly replaced under warranty without a hustle - that's impressive
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
The Best
on November 27, 2013
Posted by: grammab
from Alberta, Canada
Gender:Female
Verified Purchase:Yes
Love the color, teal blue, love the easy of putting it on my phone and the texture feel which makes it easier to handle. I am most impressed with the service of Otter Box in handling my concerns and sending me a new one, no questions asked.
Thank you
Pros: service
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Easy to deal with warranty
on November 27, 2013
Posted by: downhilling
Gender:Male
Verified Purchase:Yes
I had to replace a broken otterbox and this was by far one of the easiest warranty claims I've ever dealt with. Send a couple of pictures wait a week and your new otterbox is on your porch.
Pros: warranty
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great save
on November 27, 2013
Posted by: Timeoff
from Ontario Canada
Gender:Male
Verified Purchase:Yes
I drop my I phone all the time. Never any damage. Had my phone for over a year and it still looks new.
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
on November 28, 2013
Posted by: LC1107
Verified Purchase:Yes
Design is great. Protection is great. My only complaint is the white rubber part of the case gets dirty very easily and is hard to keep clean.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Saved my phone
on November 28, 2013
Posted by: McIntosh
Verified Purchase:Yes
My phone flew off the top of my car (don't ask) and landed in the middle of a busy street....was found by a good Samaritan and returned. The Otterbox was cracked...but my phone was unscathed!....and Otterbox replaced my case.
Many thanks
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Warranty
on November 28, 2013
Posted by: aggie
from College Station, TX
Gender:Female
Verified Purchase:Yes
Purchased Otter with my IPhone 4S. Went to store to buy replacement when a couple of pieces fell off at the bottom of the case. Store salesman told me to contact Otter for replacement because they had an excellent warranty policy. I did and warranty clerk took my information, asked me to send a couple of pictures and they looked at them and determined that I could get a replacement at no cost to me. They processed the information, and shipped immediately. Customer Service was excellent. My call was handled in a timely professional manner and I had my replacement in less than 5 days. OUTSTANDING!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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