Overall a very good product. Protects your iPhone very well - dropped my phone numerous times. The silicone tends to get a bit worn for the earphone jack and some discolouring on the visible parts over time.
The case did break in the end after at least 20+ drops, but Otterbox replaced it since I was within warranty.
I drop my phone so many times and the bottom part of my case broke. The warranty got me a new case and the process was easy. Get the black one. my mom has the pink and white one and the white part gets dirty easily and has a weird texture, I don't know why
It is rare that you find the kind of customer experience you get when dealing with Otterbox, they are truly unique and outstanding in what they do. My Otterbox Commuter is kid tested and approved and if I have any issues they are resolved with ease.
The small cut outs for the speakers and plug are too narrow and brake easily. My case would last longer if there was a solution. Warranty is awesome and quick turn around for replacements. I love my Otterbox!!!
The commuter case 4/4S is a decent design, seemingly can withstand a few bumps here and there, however, I have broken 3-4 of these cases just simply trying to get the phone back into the case itself. Thank god for the awesome warranty policy, but if buying an otter box I would recommend buying a higher quality case they offer to avoid these inconveniences.