The commuter is just the right size and fit for me, but the hard plastic part near where the power cord goes in just doesn't hold up. The folks at Otter are very pleasant and kind, and the first 2 I had lasted almost a year before they broke. I now have another replacement, but it broke after 2 weeks - in the same place. I'll send the pics in soon to get a replacement.
This has been the best phone case! When my Otter Box case broke somehow, after having it a long time, the company quickly replaced it for free. It's nice to know that they stand by their product!
Had to warranty iPhone 4S Commuter case and everything was great! Good customer service! The only down falll about this product is the outer shell is very difficult to fit correctly.