The only thing I was very pleased with was the warranty. I was able to send in a request on there website and in just a short time I had a replacement . Unfortunately that one broke too.
I had an issue with my order and representatives went above and beyond to take care of it for me! They were so kind and so absolutely helpful; I am so thankful to have had their help. The product is great and works exactly like it is supposed to. I am so happy with my order and I have no complaints at all! Thank you OtterBox for making my life easier! You guys are great!
I acutally had a Defender and then moved to a commuter. It's just because got my phone fixed and put a white screen on my black iPhone 4s. I wanted to see the black button. I love the size of the Commuter. I can see all of the front of my phone. I have dropped it again almost the same as I did when I broke the screen the first time, and the phone is still in tact. I just really love it. And when the hard plastic broke I was able to get it replaced by Otterbox. Best case I've had in all my years of having a phone.
After hearing so many good things about the "OtterBox" I ended up with a very fragile flimsey case. Shortly after my purchase , I noticed some stress cracks on the plastic. Never dropped ,just stress cracks that over a six month period broke the plastic apart. Wrong case! I am sure others are designed with the proper integrity. I would like to know which ones they are!