I got an otterbox May 2013, already had to get a warranty for it cause it was broken in 3 places. I received my warranty on October 4, 2013, and it already has a crack in it. Otterboxes are not very strong and sturdy.
The commuter series phone case is the perfect combination of durable and not bulky. It easily slides into a pocket or purse with a smooth exterior, but protects the phone wonderfully when it is dropped on any surface.
was carrying my phone in hand along with a packet of mail the other day. I lost my grip and everything fell to the stone floor of my kitchen- phone made a "thud" noise instead of a crash. i picked it uop and inspected it to find nothing wrong with it.
I purchased a Commuter case and in 2 days it cracked from the side into the center. After another 2 months the bottom cracked. However, after sending pictures to www.otterbox.com/warranty I received a new case in less than 1 week. Time will tell if they have made improvements to the plastic or not.