This case was excellently produced and fits perfectly. What was the most fun was dealing with the customer service representatives to get this case. The customer service at Otterbox is legendary and not matched by any. I will continue to shop with Otterbox as a result, and recommend to all my friends and family.
Excellet, American customer service! The first box I got ended up having a bend in it but Otterbox took care of that issue promptly. I am pretty rough on my phones & this case protects very well! This is a high quality, good looking case!
I received my replacement otterbox and it is rough around the edges and I scratch myself on a regular basis.
Pros: Durable
Cons: Low quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
good case with a few issues
on October 7, 2014
Posted by: crlw88
I love the protection the Commuter case has to offer, without being as bulky as the Defender. The case fits snugly, but I wouldn't recommend trying to take it off once you put it on. Unfortunately, after 6 months of use, the plastic outer case started to snag at the bottom corner, eventually breaking, which rendered the outer case useless. In addition, the rubber inner case eventually stretch so that it no longer fit snugly.
I got a second Commuter case because I still felt like it offered the best protection, second to the bulky Defender, and the second case lasted much longer. I had difficulty opening the headphone jack flap, though, and the rubber frequently folded under itself at the top. Overall, it was a good case with strong protection and good design and quality that I would recommend. (Also, I loved my teal color!)
I have 3 Otterbox Commuter cases for iPhone 4's. I like the design combining soft inside and hard shell outside to help it slide, but not slip, in and out of pockets. The level of protection is good by design for a relatively thin case. Two of the cases are in the hands of teenage boys who are very rough on their devices. These cases have cracked in the weakest point along the bottom twice each, but Otterbox has replaced them free of charge through a hassle-free process. One of the phone screens cracked when dropped from 5 feet onto uneven concrete, but dozens of other drops were protected. It's a good product for the price, a good design, and a good company that stands behind it, especially when compared to other products in this price range.