Let me start by saying your customer service is second to none. I love the OtterBox Commuter Case, but there may be a design flaw. The flap that covers that charging port is somewhat bothersome, and because you have to push it back into place, the little piece of plastic that goes across the top of the charging port has broken on two of my cases. There are two other people in my office who have experienced the same thing. Otherwise, it's a great case.
They fit well and so far have absorbed the shock of dropping the phone. I love that if I drop it the case may crack and not the phone, no worries though because OtterBox always stands behind their product!!
I purchased this case for my 11 year old son for his b-day. He had a generic case for his phone, but it was getting pretty worn and it was bulky. My husband already has a commuter case, so I figured I'd get one for my son. It's great. My only complaint was we couldn't get the screen protector on it correctly. It had bubbles and no matter what we did we couldn't get it on without bubbles. Overall, the case is great- even without the screen protector. I highly recommend this to anyone looking for a sleek solid phone case. I use the defender, and my hubby and son use the commuter. Both are great choices.
I love my Otter Box - I feel confident that if I dropped my phone, it would be protected. An area of my case cracked, and Otterbox was absolutely amazing in their warranty. It was easy and fast to have my damaged case replaced. This company is a dream to deal with, and they stand behind their product.