I guess I expected more from the name Otter Box, but I should have probably purchased a Defender Series case instead of the Commuter Series. This case broke within 5 days of purchasing it, and thankfully was replaced under warranty. It sits in my husband's pants pocket for most of the day so I'm not sure exactly what happened (was not dropped or abused in any way). The replacement case is fine, but I don't think it would protect much against dropping or hard use. Next time I will spend the additional money and buy the Defender series.
I love this product. I have purchased four different products. The apple products have not lasted as long as the ones I purchased for my Samsung products, but it is still a great product.
I really like my Otterbox. My only issue is that the plastic piece of the case cracks after the case is removed from the phone several times. However, Otterbox replaced my case FREE each time. So overall, money well spent. In terms of protection, it's just what I need for the frequent drops. Definitely worth the money to protect my iPhone :)