Customer reviews from otterbox.com
OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Blue
Average customer rating
4.2
(1,655 Reviews)
Rating breakdown 1,655 reviews
5 Stars
968
4 Stars
354
3 Stars
132
2 Stars
108
1 Star
93
82%of customers recommend this product.
(
1,357 out of
1,655)
Customer Reviews for OtterBox - Commuter Series Case for Apple iPhone 4 and 4S - Blue
Posted by: Cindylou
Gender:Female
Verified Purchase:Yes
I really recommend the otter box to any one. They stand behind there product. If you have any concerns with any of their product you have a new one in 3 days. Thanks Otter Box
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 88lxlover
from Dayton, Oh.
Gender:Male
Verified Purchase:Yes
I originally bought this product about a year ago. A few weeks ago, I dropped it right on a corner and broke it. One of our IT contacts familair with Otter products suggested I get on the website and complete the warranty form, take the required pictures and ask for a replacement. Three days later, it arrived in the mail, no questions ask. That is very impressive customer service and is getting rarer in this day and age.
The product itself is a high quality, durable, well made piece, and your customer service is stellar!
I would recommend Otter products to anyone.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bhope
from Alberta, Canada
Gender:Female
Verified Purchase:Yes
Otterbox is the best phone case company out there!!!! Within a week I got a replacement, as my case broke after almost a year of wear and tear. All I had to do was take a couple pictures, submit them on the website with my name and roughly the date of purchase of the last otterbox and VOILA fantastic otterbox came my way! Super happy about it! Super appreciative of their services! RAD COMPANY!
Pros: awesome replacement policy, strong customer service
Cons: long-term quality isn't there
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JBell16
Gender:Female
Verified Purchase:Yes
The rubber used to make the black commuter series case is very flimsy in comparison to the white rubber used for the other cases. I have both and find the black one to be of poorer quality. Because of its flimsiness it is very hard to make the rubber and plastic case fit well within another while they are on the phone. I did not have this problem with my white and purple case, but have had this problem with the black case as well as with the replacement parts that were sent to me. Although I find the purple and white combo to be made of much better quality, the white rubber absorbs colours from almost anything so it did not stay white.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: otterbobasd
Gender:Male
Verified Purchase:Yes
good product and Great customer service so far! ..
Pros: Durable, good quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JRS13
from Washington, DC
Gender:Male
Verified Purchase:Yes
It serves its purpose, and as often as I drop the phone, the protection Otterbox offers is much needed. Still, the case seems to be slightly deformed. It doesn't fit as snuggly as I expected (the hard, external plastic part of the case doesn't fit together well with the internal part - one of the "wings" sticks out a little.) Perhaps this is my fault on installation, but it isn't quite what I expected.
Pros: Durable
Cons: doesn't fit together well
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Carebear1
Verified Purchase:Yes
I love the color the most! It has kept my phone in great shape and keeps most dust/dirt out.
Pros: Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: kfair
Verified Purchase:Yes
It works to protect my phone wonderfully. The customer service is great too.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com