As a mom to two very active kids, i can't even count the number of times the phone was dropped on the ground without a scratch. I am at ease with the Otterbox case everytime the kids get a hold of the phone.
Great product and great customer service. I was unsure whether to get a cheap case or invest but I made the right decision because it has worked like a charm!
My first Commuter Otterbox kept my phone safe, but the plastic case broke off on two corners after about 8 months. I am careful with my phone usually carrying it in my purse, not my pocket, but did drop it a few times. Most importantly, the phone was kept safe!! I was very pleased that Otterbox replaced it free of charge! I now have a new case and a nice safe phone!!
It tends to break along the bottom above the charging port... :-( I wish it had a design similar to the iPhone 5 commuter such as the raised buttons and thicker rubber. But overall good product.
Pros: High quality, Durable
Cons: tends to break along the bottom above the charging