OtterBox case for iPhone 4/4S is great. Excellent protection, improved design to allow taking pictures with flash and excellent quality. How to improve the design? Make it a bit more easier to fit easily. It is a bit tricky to have the plastic part to fit perfectly on the rubber part.
The only complaint I have with this case is on the black iphone 4S cases at the top where the volume buttons are there is no hard plastic to keep the rubber up against the phone. The rubber on my case is flimsy and doesn't stay snug against my phone. Also it is a super pain to get the case back on the phone after taking it off. The hard plastic "tabs" on the sides push up on the black rubber and pushes the rubber past the front of the phone so the rubber doesn't sit down in the hard plastic very well. Takes at least 6 times to get it on right and it still isn't completely right.
I experienced both a pro and con of the otterbox commuter case at the same time: the one time I dropped my phone, the hard corner of the case cracked, however my phone was not damaged at all. The best thing about these cases is the customer service: I requested a replacement and a brand new case was sent to me immediately. For that reason alone I'd have to recommend this case.
The case protects my phone perfectly. Two years and not even a scratch. The only problem is the case itself constantly breaks. I'm currently on my 4th case! Luckily Otter Box has great warranty but it still shouldn't break this much!
My iPhone jumped off f the roof of my car at 45mph then got run over. After we went back for it we found the outside cover of the otter box about 30 feet from the inner cover and phone. Expecting the worst we picked up the phone pushed the home button and were thrilled to see the home screen pop up. For my family there is no other choice than Otter box for all of o iproducts.
This is a great case overall however, they need to improve on the openings for earpiece, and charging. The areas are thin and become cracked easily. Other than those areas this case is great.
My iPhone 4/4S commuter Series Case is great. It's not bulky. It's not slick. It's good protection that is easily pocketed. My only complaint is that the button covers and charging slot cover do not allow easy operation of these features. I would like my Commuter Series Cover better if the button and slot areas were left open.