Customer reviews from whirlpool.com
Whirlpool - 18" Built-In Dishwasher
Average customer rating
4.2
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
24
4 Stars
8
3 Stars
4
2 Stars
2
1 Star
3
82%of customers recommend this product.
(
31 out of
38)
Customer Reviews for Whirlpool - 18" Built-In Dishwasher
Customer Rating
3
Love the Dishwasher BUT…
on August 12, 2025
Posted by: Cranky
from WI
We’ve had this DW for several years. Upon installation by a plumber it’s was leaking and had to have service repair person fix it. I remember it was a horrible experience as the repair man had a short fuse and couldn’t get the drain part seated as it wasn’t put together correctly from manufacturer.
It has worked great so far—that part is 5 star ⭐️! However, the bottom door seal is a Bear to clean and it needs replaced and I will now tell you why I gave only 3 star and maybe lower if I can’t get the simple gasket replaced OR A PERSON TO ANSWER AT WHIRLPOOL!! I’ve tried several times and the automated telephone system drops the call. I the tried the call back option and still waiting. ALL full-size Dishwashers have lower Door replacement gaskets—BUT this model has NONE listed anywhere on the internet Or Manual!! It’s a simple rubber gasket apparently sandwiched between the door and it’s frustrating that I can’t find it OR get an answer from Whirlpool online Or someone on the telephone.
If I had a choice I would make it a law that appliances have to be made so they can be cleaned. The cooling fins on the bottom of the WP fridge is a Nightmare—Why aren’t the fins turned so you can get a brush through them??!! And front load washers have no tools to clean the gaskets—I have to be just short of a dental hygienist and contortionist just to clean these appliances! They can be designed better in all makes!!
I love my dishwasher, but that lower door gasket is disgusting and impossible to get the gunk out. We will try and repair the gasket with silicone and hope it works.
It has worked great so far—that part is 5 star ⭐️! However, the bottom door seal is a Bear to clean and it needs replaced and I will now tell you why I gave only 3 star and maybe lower if I can’t get the simple gasket replaced OR A PERSON TO ANSWER AT WHIRLPOOL!! I’ve tried several times and the automated telephone system drops the call. I the tried the call back option and still waiting. ALL full-size Dishwashers have lower Door replacement gaskets—BUT this model has NONE listed anywhere on the internet Or Manual!! It’s a simple rubber gasket apparently sandwiched between the door and it’s frustrating that I can’t find it OR get an answer from Whirlpool online Or someone on the telephone.
If I had a choice I would make it a law that appliances have to be made so they can be cleaned. The cooling fins on the bottom of the WP fridge is a Nightmare—Why aren’t the fins turned so you can get a brush through them??!! And front load washers have no tools to clean the gaskets—I have to be just short of a dental hygienist and contortionist just to clean these appliances! They can be designed better in all makes!!
I love my dishwasher, but that lower door gasket is disgusting and impossible to get the gunk out. We will try and repair the gasket with silicone and hope it works.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
